Consultancy service of Gavi CSO project for documentation of lessons learned and success stories

The Consortium of Christian Relief and Development Association (CCRDA), through the CORE Group Polio Project (CGPP), invites qualified consultancy firms and research institutions to submit technical and financial proposals for for documentation of lessons learned,success stories and  best practices and innovations from the Gavi CSO Project implemented in Afar, Gambella, and Southwest Ethiopia regions from December 2024 to December 2026.

Scope of the Assignment

The consultant/firm will undertake the assignment in selected project implementation areas in the Afar, Gambella, and Southwest Ethiopia regions. The work shall include, but not be limited to:

• Desk Review and Documentation of Lessons Learned – Undertake a comprehensive desk review of all relevant project documents, including the project proposal, results framework, baseline assessments, progress reports, supervision and training reports, monitoring data, reviewing meeting records, and other supporting evidence. The review shall systematically identify, validate, and document lessons learned, best practices, innovations, success stories, challenges, and measurable results related to: (i) improved immunization coverage and reduced dropout rates; (ii) increased community awareness and positive attitudes toward immunization; (iii) reduction of zero-dose and under-vaccinated children; and (iv) strengthened project performance, accountability, and community engagement.

The assignment shall produce evidence-based and dissemination-ready documentation products, including success stories, case studies, lessons learned briefs, good practices, high-quality photographs, and short video testimonials, demonstrating project achievements, effective implementation approaches, key lessons, innovations, challenges addressed, and measurable outcomes across selected three woredas of targeted communities and health system structures.

All documentation products shall adhere to quality standards, ensuring accuracy, objectivity, completeness, relevance, and ethical representation of beneficiaries. The consultant shall obtain and maintain written informed consent from all individuals featured in photographs, videos, interviews, or personal stories, in accordance with organizational safeguarding, privacy, and data protection requirements.

• Primary Data Collection – Generate primary evidence through Key Informant Interviews (KIIs) from health workers, community discussions with caregivers of children aged 12–24 months, and success story documentation, while systematically including gender and social inclusion, community ownership, innovation, coordination and partnerships, health system strengthening, to capture key achievements, challenges, good practices, and lessons learned.

Expected Deliverables

• Comprehensive desk review and evidence synthesis report.
• Documented lessons learned, best practices, innovations, and challenges across the four outcome areas.
• Collection of high-quality success stories and program impact stories with supporting evidence.
• Professional-quality photographs with captions and consent records.
• Short video testimonials and impact stories with approved consent forms.
• Consolidated repository of documentation materials suitable for reporting, learning, advocacy, and knowledge-sharing purposes.
• Final lessons learned, success stories and best practices documents aligned with the evaluation/documentation objectives reporting requirements.

Required Qualifications

Interested firms must:

• Legally registered consulting firm, research institution, or development consultancy.
• Minimum 7 years of experience, program evaluation, knowledge management, or documentation.
• Demonstrated experience documenting immunization, RMNCAH, Gavi, WHO, UNICEF, or public health programs.
• Proven track record in producing high-quality learning and knowledge products.
• Comprise qualified team having master’s degree or higher in a relevant field, a minimum of 7 years of experience in health program documentation and evaluation, demonstrated expertise in qualitative research, success story and lessons learned documentation, knowledge management, and report writing, and strong knowledge of EPI/immunization programs, with excellent English communication and analytical skills.
• Duration: Eight (8) weeks from contract signing.
• Company profile and CVs of key personnel.
• Evidence of at least three similar assignments completed within the last five years.
• Valid business registration and tax compliance documents.