Communications and Digital Media Specialist – Addis Ababa

• Position Title: Communications and Digital Media Specialist
• Organization: Nexus of National Humanitarian Actors in Ethiopia (Nexus Ethiopia)
• Duty Station: Addis Ababa, Ethiopia
• Employment Type: Full-time
• Reports to: Executive Director
• Salary: Based on the organization’s salary scale and applicable employment policies

About Nexus Ethiopia

Nexus of National Humanitarian Actors in Ethiopia (Nexus Ethiopia) is a national civil society organization committed to strengthening the resilience of vulnerable communities through integrated humanitarian, development, and peacebuilding (HDP Nexus) interventions. The organization works with communities, government institutions, civil society organizations, and development partners to address humanitarian needs, promote sustainable development, strengthen local capacities, and advance peacebuilding and social cohesion.

Nexus Ethiopia is committed to locally led development, institutional strengthening, community resilience, and reaching underserved and vulnerable populations across its operational areas in Ethiopia.

Position Summary

Nexus Ethiopia invites applications from highly qualified, experienced, and results-oriented professionals for the position of Communications and Digital Media Specialist.

The position holder will lead the organization’s communications and digital media functions, including website management and technical enhancement, social media management, news production, multimedia content development, branding, and organizational and donor visibility.

The successful candidate must possess both strong professional qualifications in communications and digital media and demonstrated technical expertise in website development and management. The position requires an individual capable of independently managing the organization’s digital platforms while producing high-quality communication materials that enhance Nexus Ethiopia’s institutional profile, programme visibility, partnership engagement, and public outreach.

Key Duties and Responsibilities

A. Website Management and Technical Development 

• Manage, maintain, and regularly update the official Nexus Ethiopia website.
• Lead website enhancement, redesign, development, and functionality improvements to ensure a modern, professional, secure, responsive, and user-friendly platform.
• Develop and maintain website pages, content management systems, multimedia features, and other digital components.
• Troubleshoot website-related technical issues, improve performance, and ensure compatibility across devices and browsers.
• Apply appropriate website security, backup, accessibility, search engine optimization (SEO), and data protection practices.
• Monitor website traffic and user engagement and recommend improvements based on performance analytics.
• Ensure that the website accurately reflects the organization’s mandate, programmes, geographical coverage, achievements, partnerships, publications, and strategic priorities.

B. Social Media and Digital Communications 

• Manage Nexus Ethiopia’s official social media accounts and digital communication platforms.
• Develop and implement a social media strategy and content calendar aligned with organizational priorities.
• Create, edit, and publish engaging digital content, including graphics, infographics, short videos, and multimedia posts.
• Monitor social media engagement, audience growth, reach, and performance and prepare periodic analytics reports.
• Strengthen the organization’s digital presence and engagement with donors, partners, government institutions, civil society organizations, and the public.

C. News, Publications, and Organizational Storytelling 

• Write, edit, and publish organizational news, press releases, newsletters, success stories, human-interest stories, case studies, and programme updates.
• Document programme achievements, community experiences, lessons learned, and good practices in collaboration with programme and field teams.
• Translate technical humanitarian, development, and peacebuilding information into clear and compelling communication products.
• Prepare and update organizational profiles, brochures, annual reports, presentations, fact sheets, and other institutional publications.
• Ensure the accuracy, consistency, quality, and timely publication of all communication materials.

D. Branding, Visibility, and Donor Communications 

• Ensure consistent application of Nexus Ethiopia’s branding and corporate identity across all communication products.
• Design and produce professional communication materials, including reports, presentations, banners, brochures, digital publications, and promotional materials.
• Ensure compliance with donor visibility requirements and partnership communication obligations.
• Support visibility activities for project launches, workshops, field visits, campaigns, and other organizational events.
• Develop communication materials that demonstrate organizational achievements, programme impact, partnerships, and contributions to local humanitarian response and sustainable development.

E. Multimedia Production and Documentation 

• Produce and edit photographs, videos, interviews, digital stories, and other multimedia products.
• Coordinate with programme teams and field offices to collect quality photographs, videos, testimonials, and programme documentation.
• Maintain an organized digital repository of photographs, videos, publications, and communication materials.
• Ensure informed consent, confidentiality, safeguarding, and ethical representation of communities, particularly children and vulnerable populations.

F. Strategic Communications and Coordination 

• Contribute to the development and implementation of the organization’s communications and visibility strategy.
• Work closely with management, programme, partnership, and resource mobilization teams to identify and communicate organizational achievements and opportunities.
• Support the preparation of communication packages for proposals, donor engagement, partnership development, and institutional events.
• Monitor communications performance and prepare periodic reports on website functionality, digital engagement, visibility, and communication outputs.
• Perform other relevant duties assigned by the Executive Director.

Qualifications and Experience

Educational Qualifications 

Applicants must possess qualifications that collectively cover both communications and technical website development.

• A bachelor’s degree or higher in Communications, Journalism, Public Relations, Digital Media, Marketing, or a closely related field.
• A degree, diploma, or recognized professional qualification in Information Technology, Computer Science, Web Development, Software Engineering, or a related technical field.

Candidates must demonstrate competence in both professional communications and technical website development. Equivalent combinations of formal education, recognized professional qualifications, and demonstrable technical expertise may be considered where permitted by the organization’s recruitment policy.

Professional Experience 

• At least 10 years of relevant professional experience in similar positions, preferably within NGOs, humanitarian organizations, development agencies, or civil society organizations.
• Substantial demonstrated experience in organizational communications, digital media management, branding, public relations, and visibility.
• Proven experience in website development, administration, enhancement, troubleshooting, and ongoing technical maintenance.
• Demonstrated experience managing organizational social media platforms and producing high-quality digital communication content.
• Proven skills in graphic design, photography, video production, multimedia editing, and publication design.
• Experience with donor visibility requirements, programme documentation, institutional communications, and organizational profile development is highly desirable.
• A portfolio demonstrating previous work in both communications and technical website development is required.

Required Technical Competencies 

The successful candidate must demonstrate practical competence in both the communications and technical domains.

Website development and technical management 

• Website development and administration using platforms such as WordPress or equivalent content management systems.
• Proficiency in relevant web technologies, such as HTML, CSS, JavaScript, and PHP, as applicable to the organization’s website.
• Website troubleshooting, responsive design, performance optimization, security, backups, and search engine optimization.
• Ability to independently implement website enhancements and coordinate hosting, domain, and technical maintenance requirements.

Communications and digital media 

• Excellent writing, editing, storytelling, and content-development skills.
• Proficiency in graphic design and multimedia tools such as Adobe Photoshop, Illustrator, Premiere Pro, Canva, or equivalent applications.
• Strong knowledge of social media management, digital content strategy, audience engagement, and analytics.
• Ability to develop visually appealing and professionally branded publications, presentations, reports, and digital materials.

Core Competencies and Personal Attributes 

• Excellent written and verbal communication skills in English.
• Strong analytical, creative, organizational, and problem-solving abilities.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Strong interpersonal skills and ability to work collaboratively with programme and field teams.
• High standards of professionalism, accuracy, integrity, and attention to detail.
• Commitment to humanitarian principles, safeguarding, accountability, inclusion, and ethical communication.

Knowledge of Amharic is required for effective local communication. Knowledge of other Ethiopian languages is an advantage.

Safeguarding and Professional Conduct 

The successful candidate must comply with Nexus Ethiopia’s policies and procedures relating to safeguarding, child protection, protection from sexual exploitation and abuse, confidentiality, data protection, and responsible communication. The candidate must ensure that all published content respects the dignity, privacy, safety, and rights of individuals and communities.