Place of Work: Kifiya HQ
Department: MSP
Reports To: Digital Transformation Team Lead
Role responsibilities:
Building Capacity & Training
- Design practical training programs on digital credit, alternative data, and credit scoring leveraging KFT’s market intelligence and product expertise.
- Coordinate and lead exposure visits and field learning on uncollateralized credit best practices so institutions learn directly from what works.
- Develop Training-of-Trainers models and digital learning tools so knowledge spreads widely.
- Coordinate a network of Subject Matter Experts both internally and externally to ensure training delivery is consistent and high quality.
Change Management & Process Transformation
- Recruit and supervise embedded change advisors who will work inside partner institutions.
- Work with leadership teams to assess current lending processes and co-create realistic change plans.
- Coach senior leaders and build up internal “change champions” so improvements stick after the program ends.
- Track adoption and progress through simple scorecards and feedback systems.
Supporting (Advisory) Fintechs & Partners
- Help fintechs and financial institutions prepare for integration and scale within regulated systems.
- Provide practical advice on aligning products with customer needs, compliance requirements, and market realities.
- Share lessons across markets and organize peer exchanges so institutions can learn from each other.
Innovation & Continuous Improvement
- Lead pilots and create feedback loops across institutions to ensure solutions fit the market.
- Test new tools such as AI-powered credit scoring or digital loan platforms in real-world conditions.
- Collect feedback from partners and customers to refine products and processes.
- Turn lessons into practices and policies that others can adopt.
Strengthening the Ecosystem
- Work with regulators, industry associations, and policymakers to promote fair and effective digital lending.
- Share best practices on alternative data, uncollateralized credit, and responsible lending.
- Connect financial institutions, fintechs, and development partners to build stronger, more inclusive financial systems.