Job opportunities at Ethswitch S.C, Ethiopia

EthSwitch, established in 2011, is a share company, and the National Switch is Owned by all banks(Private and Public) the National Bank of Ethiopia, MFIs, PIIs and PSOs. It is established mainly to provide simple, affordable, secured, and efficient e-payment infrastructure services to retail payment service providers, and through them, to end users in Ethiopia; by deploying state-of-the-art technology along with highly skilled and motivated professionals. The underling mandate of EthSwitch is contributing to the modernization of the national payments system and enhancement of financial inclusion in the country. Since 2016, it has enabled interoperability of ATMs and POS terminals operated by all banks. Currently, it is also rolling out projects to achieve interoperability of other digital payment platforms operated by all financial service providers […]

Our Vision is “TO BE BEST IN THE CLASS PAYMENT NETWORK IN AFRICA BY 2035″

Open Positions:

01. Senior Public Relation Officer (Re-advertised)

Deadline: July 18, 2026 | Location: Addis Ababa

Job Summary

The Senior Public Relation Officer assists his/her manager in executing marketing strategies that drive public relations activities that enhance the organization’s image, reputation, and stakeholder engagement. This role involves executing media relations, drafting and reviewing communication materials, overseeing PR campaigns, and coordinating events that promote the organization’s values and objectives. Provides expert advice on communication issues, ensures consistent brand messaging across all channels, and plays a key role in crisis communication management.

About You

BA/MA/MBA in Marketing Management, Management or related fields of studies
5/3 years of relevant work experience out of which 2 years in officer position

02. Graduate Product Advocacy & Sales Associate (30 Positions)

Deadline: July 24, 2026 | Location: Addis Ababa

Job Summary

About the Role

EthSwitch is looking for energetic, confident, and motivated fresh graduates to promote financial products and services, educate potential customers, generate Volume, and build strong customer relationships.

This is an entry-level opportunity with training, performance incentives, and career-development potential.

Key Responsibilities

Promote IPS products through field visits, Customer awareness presentations, events, social media, and direct customer engagement.
Explain product features, benefits, prices, and appropriate uses clearly and accurately.
Explain how the product works for Merchants
Conduct product demonstrations and awareness campaigns.
Meet assigned Volume targets.
Maintain positive relationships with Financial Institutions, customers, partners, Merchants and retailers, and all stakeholders.
Collect customer feedback and report market trends and competitor activities.
Maintain accurate records of FIs and Merchants visits, leads, sales, and follow-up activities.
Support promotional campaigns, exhibitions, and product-launch events.
Represent EthSwitch S.C. professionally and follow its ethical sales and communication standards with neat dressing attires.
Preferred Competencies
Confident, persuasive, and approachable personality.
Strong interpersonal and negotiation skills.
Target-oriented and self-motivated.
Good teamwork and problem-solving abilities.
Professional appearance and conduct.
Ability to handle customer objections positively.
Experience in student leadership, volunteering, internships, community outreach, or campus sales is an advantage.

About You

Bachelor’s degree or diploma in Marketing, Business Administration, Sales, Communication, Public Relations, Economics, Management, or a related field.
Recent graduates are encouraged to apply; previous work experience is not required.
Strong verbal communication and presentation skills.
Interest in sales, customer engagement, and product promotion.
Ability to learn product information quickly.
Willingness to conduct fieldwork and travel within the assigned area.
Basic computer skills, including Microsoft Office and digital communication tools.
Fluency in Amharic, or Oromifa, or Somalia, or Tigrigna
Preferred Competencies
Confident, persuasive, and approachable personality.
Strong interpersonal and negotiation skills.
Target-oriented and self-motivated.
Good teamwork and problem-solving abilities.
Professional appearance and conduct.
Ability to handle customer objections positively.
Experience in student leadership, volunteering, internships, community outreach, or campus sales is an advantage.
Performance Indicators

Performance may be measured through:
Number of Volume Generated Per Product and achievement of monthly targets.
Number of Merchants Onboarded and Awareness Created
Product demonstrations and outreach activities completed.
Customer satisfaction and Trust Increased per Product
Accuracy and timeliness of activity reports.
What EthSwitch Offers
Product and sales training.
Competitive entry-level salary.
Sales commission and performance incentives.
Transport or fieldwork allowance, where applicable.
Mentoring and continuous professional development.
Career-growth opportunities in sales, marketing, and business development.
Terms of Employment
1 year, with the possibility of extension.

How to Apply

Interested applicants should submit:

An updated CV.
A short cover letter explaining their interest in advocacy and sales.
Copies of relevant academic credentials.

Send applications to: hr@ethswitch.com with the subject line:
“Application – Graduate Product Advocacy & Sales Associate.”

EthSwitch is an equal-opportunity employer. Female candidates and qualified applicants from diverse backgrounds are strongly encouraged to apply.

03. Senior Platform Developer

Deadline: July 24, 2026 | Location: Addis Ababa

Job Purpose

The Senior Software Developer will lead the design, development, integration, and support of secure, scalable digital wallet and agency banking solutions. The role requires extensive experience in financial technology, payment platforms, system integrations, and high-volume transaction processing.

The successful candidate will work closely with product, operations, security, infrastructure, compliance, and business teams to deliver reliable financial services for customers, agents, merchants, and partners.

Key Responsibilities

Design and develop digital wallet and agency banking platforms.
Lead the technical architecture of scalable, secure, and highly available financial systems.
Develop and maintain services for:
- Customer and agent onboarding
- Wallet creation and management
- Cash-in and cash-out transactions
- Peer-to-peer and merchant payments
- Bill payments and airtime purchases
- Bank-to-wallet and wallet-to-bank transfers
- Agent float and liquidity management
- Commission calculation and settlement
- Transaction limits, fees, and pricing
- Transaction reversal and dispute management
Build and maintain APIs for banks, payment switches, mobile network operators, billers, merchants, and third-party service providers.
Integrate platforms with core banking systems, payment gateways, card processors, identity services, and regulatory reporting systems.
Ensure transaction integrity, idempotency, reconciliation, auditability, and end-to-end traceability.
Implement strong authentication, authorization, encryption, fraud controls, and transaction-monitoring mechanisms.
Lead code reviews and enforce software development, security, and documentation standards.
Diagnose and resolve complex production incidents within agreed service levels.
Improve system performance, resilience, observability, and disaster-recovery capabilities.
Mentor developers and provide technical leadership across delivery teams.
Support release planning, testing, deployment, and post-production monitoring.
Collaborate with risk, compliance, information security, and audit teams.
Maintain technical documentation, including architecture diagrams, API specifications, data models, and operational procedures.
Evaluate emerging technologies and recommend improvements to the digital financial-services platform.

About You

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
A relevant master’s degree or professional certification is an advantage.
Minimum 10 years of professional software development experience.
At least 5 years of hands-on experience developing or supporting digital wallet, mobile money, agency banking, payment, or fintech platforms.
Demonstrated experience leading complex software projects and mentoring engineering teams.
Proven experience delivering business-critical systems in banking, financial services, telecommunications, or fintech environments.

Technical Competencies

Strong proficiency in one or more enterprise programming languages, such as Java, Kotlin, C#, Go, Python, or JavaScript/TypeScript.
Strong knowledge of microservices, event-driven architecture, distributed systems, and API-first development.
Experience developing REST, SOAP, and asynchronous messaging integrations.
Strong understanding of transaction processing, ledger systems, double-entry accounting concepts, and financial reconciliation.
Experience with relational and NoSQL databases, such as PostgreSQL, Oracle, SQL Server, MySQL, MongoDB, or Redis.
Experience with messaging and streaming technologies, such as Kafka, RabbitMQ, or ActiveMQ.
Knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
Experience with cloud or hybrid infrastructure, preferably AWS, Azure, or Google Cloud.
Familiarity with CI/CD pipelines, automated testing, source control, and DevSecOps practices.
Experience with system monitoring, logging, tracing, and alerting tools.
Strong understanding of secure coding, encryption, key management, API security, and identity and access management.
Knowledge of payment standards and technologies such as ISO 8583, ISO 20022, USSD, QR payments, and payment switches.
Familiarity with PCI DSS, data-protection requirements, anti-money-laundering controls, Know Your Customer requirements, and relevant financial regulations.
Experience with high-availability architecture, backup, disaster recovery, and business continuity.

Core Competencies

Digital wallet and agency banking expertise
Financial transaction processing
Solution and software architecture
Systems integration
Technical leadership
Security and regulatory compliance
Analytical thinking and problem-solving
Stakeholder and vendor management
Team mentoring and knowledge transfer
Clear technical and business communication
Production incident and crisis management
Quality, accountability, and attention to detail

Preferred Experience

Implementation of wallet or agency banking platforms serving large customer and agent networks.
Integration with core banking platforms and national payment infrastructure.
Development of agent onboarding, hierarchy, float, commission, and liquidity-management capabilities.
Implementation of fraud detection, sanctions screening, transaction monitoring, and risk-scoring controls.
Experience handling high-volume, real-time financial transactions.
Experience migrating legacy payment platforms to microservices or cloud-based architectures.
Knowledge of offline or low-connectivity transaction channels, including USSD, SMS, POS terminals, and mobile applications.

Personal Attributes

The ideal candidate is a dependable technical leader with strong financial-services knowledge. They must demonstrate integrity, sound judgment, attention to security, ownership of results, and the ability to deliver stable systems in a regulated, fast-moving environment.

Terms of Employment

1 year & 10 months, with the possibility of extension.

How to Apply

Qualified candidates are invited to submit their application with non-returnable CV, educational qualifications and work experience to: hr@ethswitch.com, stating the title of the position clearly on the subject line. Qualified female applicants are highly encouraged.

*Please be aware that it is mandatory to attach your credentials (educational qualifications and work experience) along with your CV. Submitting only your CV is not sufficient.

*Please be advised that all applicants’ Educational Credentials will be verified with the respective higher institutions.