HR and Administration Officer | Dollo Ado

1. Role and responsibilities

The purpose of the officer position is day to day implementation of the support functions responsibilities.

Generic responsibilities

• Ensure adherence with NRC policies, tools, handbooks, and guidelines.
• Implement delegated support function portfolio according to plan of action.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Promote and share ideas for improvement of the support function.

Specific responsibilities  

• Ensure compliance with NRC policies and the local labour law in all procedures and processes.
• Be a focal point person in the recruitment, contracting, induction and placement activities in Dolo Ado and support field offices in recruitment when needed
• Advice and support line manager in the recruitment and selection processes
• Ensure that all new staffs have filled ID forms and make sure every staff has the organisation ID card.
• Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff
• Update the weekly recruitment tracking sheet and share to the CO HR focal person
• Ensure that Contingent workers records are up to date and file appropriately
• Maintain all administrative work at the area level and ensure all admin necessary items are properly keep/stored.
• Participate in the recruitment process of Contingent Workers and prepare payroll
• Maintain full up to date records and archives of employee personnel files and other documents
• Update tracking sheet for personal files and communicate the same with CO HR focal person
• Create CV pool system for Dolo Ado area that can be used for emergency recruitment
• Support on the day to day routine activities of HR/Admin at the different Dolo Ado refugees camps  and all field area
• Perform any assignment given by immediate supervisor

Professional competencies  

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

• BA Degree in Human Resources Management/Management
• Minimum of 5 years of relevant work experience in Human Resources
• Experience from working as a Support Function Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Good knowledge of English

Context/ Specific skills, knowledge and experience: 

• Understanding of the relevant laws and statutory requirements.
• Good communication and interpersonal skills
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
• A strong administrative service orientation
• Keen sense of compliance with policy and procedure
• Good employer-employee contract negotiation skills
• Personal conflict resolution and problem solving skills
• Strong organizational and team working skills
• Good cultural awareness and sensitivity
• Basic employee counselling skills
• Highly confidential
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.

2. Behavioral competencies

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect