TRANSPORT & CUSTOMS OFFICER – COORDINATION

Location: Addis Ababa, Ethiopia

Organization: Medecins Sans Frontieres-Belgium (MSF-Belgium)

Deadline: March 6, 2026

Job Description

Type of contract: Full Time.
Location: Coordination Addis.
Terms of employment: Fixed Term contract.
Starting Monthly Gross Salary/month: 668 USD
Number of Position: One
Other Benefits: As per the Organization Policy

Main purpose of the Position

Performing the day-to-day activities and administrative processes for the clearance and transportation of medical and non-medical goods for a particular supply office (coordination or project level) according to MSF protocols and standards to ensure the optimal running of the mission/project.

Accountabilities

Performing the day-to-day activities and administrative processes to ensure an efficient running of the clearance and transportation processes of medical and non-medical goods for a supply office (coordination or project) following the supply procedures according to MSF standards and protocols. Including the following activities.
Managing and planning, in collaboration with the Transport and Customs Supervisor and the Warehouse Supervisor, the shipment of goods between the projects and/or from the capital to the projects choosing the best possible means of transport.
Being responsible for the reception of international freight and its forwarding to the field.
Being responsible for customs and administrative related issues,
Regularly assessing the local transport market (companies, prices, services, delays), and proposing different third-party providers for validation,
Performing delegated tasks according to his / her activity and as specified in his/her job description.

MSF Section/Context-Specific Accountabilities

Follow the evolution of customs rules and regulations and apply the country import/export rules. Contact clearing agents and authorities and compile the documents required for the customs clearance.
Maintain a good relationship with the relevant government departments, proceed with customs clearance and complete the required administrative formalities. Supervise the clearing agent to handle customs clearance of the imported goods.
Responsible for the reception of the international freights from airport/seaport/road, supervise the loading/offloading, make sure all the parcels are complete and in good condition. Incase loss/damages, gather information on loss and/or damage and prepare reports or claims dossiers.
Assist the T&C Supervisor in reserving the mode of transport appropriate to requirements and to create the transport documents.
Prepare the Packing List, Release Note/Freight Manifest before dispatching the goods, pass the documents in duplicate to the driver, also responsible for supervising the daily workers who may help in onloading/offloading.
Inform the consignee the departure of the consignment to their address and the ETA.
Responsible for the documents archiving related to international freights and local transport. Update the monitoring of international freights and orders and share regularly once a week.
Support the T&C Supervisor in the preparation of the monthly transport and customs reports, attend meetings related to freight management or upon the request from the direct supervisor

About You

Education	Essential bachelor’s degree in supply logistics or transport and customs.
Experience	Essential proven two (2) years’ experience in supply chain related jobs, or in logistics departments with customs and transportation specific responsibilities Essential 2 years of proven experience working with customs, imports, and clearing.
Other Requirements	Essential to be fluent in English. Desirable knowledge of any other local language. Knowledge of additional local languages would be an asset. Essential Transversal Competencies: Essential knowledge of the Microsoft suite (Word, PowerPoint, Excel, and Out-look). The following competencies are also essential to this position: Results and Quality Orientation L1 Teamwork and Collaboration L1 Behavioral Flexibility L1 Commitment to MSF Principles L1 Service Orientation L1 Stress Management L2

Required Skills

Development-oriented
Ability to work in a fast-paced environment and handle stressful situations calmly.
Strong customer service orientation
Ability to deliver quality work within deadlines

Desired Skills

Teamwork
Safety Protocols
Behavioral Flexibility
Teamwork and collaboration

How to Apply

If you are interested, please complete the: >> Application Form

Incomplete applications will not be accepted.
Only short-listed candidates will be contacted.
If you are short-listed, you will be invited to a technical test.
Only the candidates that will pass the technical test will be called for an interview.
Including reference checks and verification of professional history.

Qualified Female Applicant are highly encouraged to apply.

MSF values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender, marital status, race, color, or ethnic and national origins, religion, or belief. The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data.

MSF operates a zero-tolerance policy for sexual exploitation, abuse, harassment, abuse of power, and discrimination. Safe Recruitment procedures apply, including reference checks and verification of professional history. MSF is committed to fostering a safe, inclusive, and respectful workplace. Adherence to MSF Behavioural Commitments is required.

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