TOR: Production of PSHEA and Complaints & Feedback Mechanism (CFM) Awareness Video and Audio Materials

BACKGROUND

SOS Children’s Villages in Ethiopia (SOS CVE) and its eleven other partners, through the Dutch Relief Alliance (DRA) emergency response project, is strengthening Prevention of Sexual Harassment, Exploitation and Abuse (PSHEA), Complaint and Feedback Mechanisms (CFM) and Accountability to Affected Populations (AAP) across targeted communities in Ethiopia.

As part of the consortium’s shared safeguarding commitments, SOS CVE intends to produce a short awareness video and audio package that promotes community awareness on PSHEA, safe reporting pathways, and Complaints and Feedback Mechanisms (CFM). The materials will support awareness raising, behavioral change communication, and accessibility of information among communities and stakeholders.

Objective of the Assignment

The objective of this assignment is to produce a high-quality, culturally appropriate awareness video and audio package that communicates key messages on PSHEA, safeguarding, and Complaints and Feedback Mechanisms (CFM) in accessible local languages.

Scope of Work

The selected consultant/service provider shall

• Develop a concise concept and script focusing on PSHEA, safeguarding, and CFM in close collaboration with SOS CVE PSHEA and CFM focal points as well as the digital communication’s coordinator
• Produce one awareness video of 7–10 minutes duration
• Translate and dub the video into
  • Afaan Oromo
  • Amharic
  • Himtanigna/Agewigna
• Produce audio-only versions in all required languages
• Add subtitles to all language versions
• Ensure the content remains understandable in audio-only format
• Use culturally sensitive, survivor-centered, and community-friendly communication approaches
• Submit all final and editable production materials.

Key Content Areas

The awareness materials shall include messages on

• Prevention of Sexual Exploitation and Abuse (PSEA)
• Sexual harassment prevention
• Safeguarding principles
• Respect, dignity, and protection
• Community rights and responsibilities
• Complaints and Feedback Mechanisms (CFM)
• Safe and confidential reporting channels
• Survivor-centered response approaches
• Accountability to Affected Populations (AAP)

Expected Deliverables

The consultant/service provider shall provide

1. Draft and finalized scripts
2. One finalized awareness video (7–10 minutes)
3. Dubbed video versions in Afaan Oromo, Amharic, and Himtanigna/Agewigna
4. Subtitle versions for all languages
5. Audio-only versions in all required languages
6. Raw footage and editable files
7. Final HD MP4 files ready for dissemination

Duration of Assignment

The assignment is expected to be completed within the agreed timeline upon signing of the contract

Ownership of Materials

All produced materials, including scripts, recordings, footage, edited files, and final products, shall remain the sole property of SOS Children’s Villages in Ethiopia. The consultant/service provider shall not reproduce or distribute the materials

Reporting and Coordination

The consultant/service provider will work closely with SOS Children’s Villages in Ethiopia and designated project focal persons throughout the assignment. All scripts and draft products shall be reviewed and approved before final production.

Technical Requirements

Video Specifications

• Duration – 7–10 minutes
• Resolution – Full HD minimum (1920 × 1080)
• Format – MP4
• Orientation – Landscape (16:9)
• Clear narration and professional sound quality required
• Subtitles required for all versions

Audio Specifications

• Clear and professionally edited audio format suitable for community playback and awareness sessions
  • Audio-only versions required in Afaan Oromo, Amharic, and Himtanigna/Agewigna
• languages