Categories: Vacancies, May 2026

Shelter Coordinator

Location: Dire Dawa, Ethiopia

Organization: Positive Action for Development (PAD)

Deadline: Jan 18, 2025

Job Description

positive Action for Development (PAD) is one of the most vibrant and expanding Ethiopian resident Civil Society Organizations in Ethiopia. We are a results-oriented civil society organization that implements efficient, effective, and sustainable charitable organizations in Ethiopia.

Positive Action for Development (PAD) is currently undertaking a dramatic scale-up of intervention focusing on urban destitute peacebuilding and democratization, child protection, Youth Development, Migrant returnees, health and livelihood development low low-income and vulnerable women, children youth, and adults in Ethiopia. This includes expanding PAD intervention into different parts of the country including Addis Ababa, Amhara, Oromia, Harari, and Somali regional states in Ethiopia.

PAD would like to hire a qualified Shelter Coordinator for the programs that will be implemented in Diredawa And surrounding woredas with potential travel as required.

Overall Responsibilities: Develop and implement individualized rehabilitation plans for Smuggling and Trafficking Victim Witness. Coordinate with Case Managers counselors, and health professionals to oversee the development and implementation of individualized case plan for a healthy, safe transition to self-sufficiency and stability and/or return to home/family.

Roles and Key Responsibilities:

Initiate and maintain positive, professional, and mentoring relationships with youth and staff in accordance with the PAD Mission, Principles, and Core Values.
Promote a peaceful, healing environment by utilizing the principles and practices of trauma informed care and positive youth development in all aspects of work and youth engagement, including crisis prevention, intervention, and de-escalation.
Supervise intake process and assessments for new and current trafficking victims/survivors.
In collaboration with youth, Case Managers and Resident Advisors, oversee the development and implementation of individualized case plans for a healthy, safe transition to self-sufficiency and stability and/or return to home/family.
Provide individualized care, support, and follow-up to help human trafficking victims/survivors access community resources and achieve case plan goals including safety plans, specialized counseling, physical and behavioral health care, educational advancement, employment, and life skills in conjunction with referrals to necessary legal and social services.
Assist in the reunification of victims/survivors with their families, including contacting families and facilitating travel plans home.
Organize weekly case reviews and communicate regularly with Case Managers to ensure coordinated delivery of service.
Maintain accurate, up-to-date information in both electronic and paper case files on human trafficking victims and survivors; complete timely entries into resident matrix, and other information systems as required.
Oversee the completion of appropriate documentation (i.e. progress and transition notes; significant event and critical incident forms; overnight and discharge planning; meals, chores, and room inspection forms, etc.)
Conduct needs assessment and make appropriate referrals
Provide crisis stabilization services and safety planning as needed
Monitor ongoing client needs during their stay in the program and implement post-program follow-up
Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with quality principles and standards, donor requirements, and good practices.
Coordinate communication and facilitate information sharing among the project team, community stakeholders, and project beneficiaries; maintain strong working relationships.
Assessing, planning, implementing, monitoring, and evaluating actions required to meet the client’s health and human services needed.
Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules
Manage project documentation and reporting

About You

Qualifications

Education:

Bachelor’s degree in human services, social work, or a related field and/or two years of related experience

Experience:

Previous experience working in a shelter or with family violence, gender-based violence, or human trafficking
Excellent oral and written communication skills
Team-oriented and able to implement a survivor-centered approach to providing services
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and other computer software

Knowledge, Skills, and Abilities

Dealing with Ambiguity: Can effectively cope with uncertainty, and change, and be comfortable in situations that do not explicitly have written standards.
Compassion: Show kindness, care, and a willingness to help and support others, including program participants and co-workers.
Approachability: Being accessible, self-aware, and consciously breaking down perceived barriers, as well as having appropriate body language and verbal communication for program participants and co-workers to feel comfortable giving and receiving feedback.
Problem Solving: Identifies and resolves problems in a timely manner and skillfully gathers and analyzes information.
Communication: Oral and Written Speaks comfortably with a diverse array of individuals and groups. Clearly and persuasively communicates decisions and orders to avert crises.
Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; and makes timely decisions.
Crisis Intervention: Responds appropriately to a program participant in crisis. Uses a variety of methods to offer short-term, immediate help to individuals who have experienced an event that produces distress,
Crisis Management: Makes sound and timely decisions under pressure. Recognizes what is most suitable in a particular situation. Effectively makes decisions in non-standard situations. Exhibits independence, decisiveness, and responsibility.
Organization: Prioritizes and plans work activities; uses time efficiently; and develops realistic action plans.
Professionalism: Thinks carefully about the likely effects of one’s words, actions, appearance, and mode of behavior on others. Selects the words or actions most likely to have the desired effect on the individual or group in question.
Equity: Supports and promotes an environment that supports and provides opportunities for all, regardless of race, religion, nationality, culture, gender identity or expression, sexual orientation, physical or mental ability, weight, health status, age or other diversity factors.

Preferred Qualifications

Familiarity with child safeguarding approaches
Experience monitoring projects and collecting relevant data
Integrity
Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship

No required: (1) one

Duty Station: Dire Dawa, with frequent travel to implementation woredas

Female applicants are encouraged to apply

Required Skills

Project management
Planning
Effective communication and sociability

Desired Skills

Planning
Emotional Intelligence
Leadership

How to Apply

Application Process

Interested candidates must send the following application documents with the subject line, Shelter Coordinator for DireDawa

● Motivation/Cover letter (not more than one page);

It is highly recommended to include your salary expectations and current salary in the application letter.

● CV (not more than 4 pages) and relevant documents (education certificates, experience, and others) (Please note that the certificates and CV should be in one single file.) If you are passionate about Shelter and have the skills and experience to contribute effectively, we encourage you to apply for this position.

Note:

● Only selected candidates will be contacted.

● Applicant(s) who don’t follow the procedures will be disqualified immediately.

● This job description is intended to provide a general overview of the position and may be subject to change based on organizational needs.

E-mail: job@padethiopia.org

Website: www.padethiopia.org

Telephone: 0936280820, 0948787677 or 0936342656

PAD is an organization committed to upholding a zero-tolerance policy towards all forms of abuse and exploitation while actively working to protect and defend the rights and well-being of individuals.

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