Program Liaison Officer

Medical Teams Calling  

 Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world. 

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility thorough background checks, police clearance, and professional reference check processes.

JOB SUMMARY

The Program Liaison Officer contribute to the calling of Medical Teams provides day-to-day support by liaising between the organization and external stakeholders for program delivery, this will include by coordinating activities  ensuring effective communication between field staff and key stakeholders, and managing logistical and operational tasks in the assigned location The role involves ensuring that program activities run smoothly, resources are effectively allocated, and any challenges are addressed promptly to support successful program implementation. The post holder  will serve as the key communication and coordination link between the regional office, implementing partners, local stakeholders, and the central/head office ensuring effective program delivery, compliance, and alignment with strategic objectives in the region.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Represent Medical Teams in the assigned field location by liaising with the RHB, donors, and other stakeholders, including partners.
• Share updates on Medical Teams work, activities, and report back any updates from various platforms in the Coordination Office.
• Facilitate MOUs/operational agreements between Medical Teams and the RHB, Bureau of Plan & Finance (BoFED), and Early Warning Response & Risk Preparedness (Bureau of Agriculture).
• Attend Health, Nutrition, Logistics cluster meetings in the assigned location and share the direction/updates with the Field Coordinator & Health & Nutrition Program Manager.
• Attend HINGO and Access coordination meetings in the assigned location and serve as Medical Teams s security focal point in the assigned location
• Identify health & nutrition response needs to support the restoration of operations to full capacity and communicate these needs with the field program manager and field coordinator
• Support the provision of healthcare delivery services in compliance with standards set by RHB, FMOH, and medical teams.
• To serve as the key communication and coordination link between the regional office, implementing partners, local stakeholders, and the central/head office—ensuring effective program delivery, compliance, and alignment with strategic objectives in the region.
• Provide support to the Field Office team by facilitating information flow between field-level activities during key regional office representation meetings in the assigned field location to ensure objectives are met according to national standards.
• Work closely with the Health & Nutrition Manager in the field office to provide capacity building for healthcare staff at the target health facilities.
• Identify training needs at target health facilities and report them to the Health & Nutrition Manager for the development and implementation of training plans.
• Ensure weekly monitoring and evaluation reports from health facilities in the assigned AOR are provided to Medical Teams field  MEAL Officer.
• Develop weekly/monthly/quarterly reports for Medical Teams Field Coordinator.
• Attend regional-level meetings, review meetings, and workshops as appropriate.
• Supporting stakeholder engagement with local authorities, communities, and partners.
• Perform additional activities as directed by the immediate supervisor.
• Support other activities in the liaison office (e.g., pharmacy/logistics, HSS) as needed.
• Maintain a clean and safe working environment, disposing of waste appropriately.
• Support the safeguarding of program participants and employees by promoting an environment of awareness and upholding the code of conduct provisions for Medical Teams’ Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.
• Stay alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct oneself in a manner consistent with the Safeguarding policies.
• Support in integrating accountability is into program implementation, monitoring and evaluations, recruitment, staff onboarding, training and performance management, partnership agreements, and highlighted in reporting.
• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.

EDUCATION, LICENSES, & CERTIFICATIONS

Required: –

• Bachelor’s degree in Nurse, or Health Officer

Preferred:

• MPH is preferable

EXPERIENCE

• At least 3 years’ experience working at a Health program at which 2 years’ experience in managing/liaison activities; closely working with RHB and partners
• Experience working with INGOs

KNOWLEDGE, SKILLS & ABILITIES

KNOWLEDGE

• Proven knowledge of development & humanitarian issues and concepts
• Ability to adapt to a changing environment.

SKILLS:

• Humanitarian motivation
• Emotionally and spiritually mature
• Strong interpersonal and team skills
• Skilled in communicating both local language and English
• Team player – practical, desire to support the field teams.
• Excellent communicator
• Negotiation and representation skills
• Analytical and problem-Solving skill
• Computer literate, able to work efficiently in Microsoft office on standard or mobile platforms.

ABILITIES:

• Ability to work cooperatively in a team environment.
• Ability to prioritize tasks.
• Proven ability to be flexible in demanding situations
• Ability to understand and sensitivity to cross cultural issues
• Ability to pitch in and get the job done.
• Ability to be flexible and adaptable to ever changing environments.
• Ability to remain calm under pressure.
• Able to build new relationships and gain people’s trust quickly.
• Ability to Integrity in representing Medical Teams Willing to travel to insecure/hardship environments.
• Ability to embrace and promote Medical Teams mission and vision.
• Ability to uphold and exemplify the organization’s core values.
• Ability to represent the organization in a professional manner to donors, volunteers, and the public

PHYSICAL CONDITIONS

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printers.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computers.
• Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey, and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 25Kg.
• Seldom occasionally positions oneself to stoop, kneel, crouch, or crawl.

If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.