Order Processing Officer – Korem Project
Location: Korem, Ethiopia
Organization: Medecins Sans Frontieres-Belgium (MSF-Belgium)
Deadline: February 23, 2026
Job Description
Main purpose of the Position
Performing the day-to-day order processing activities, in particular supply office project level, according to MSF protocols and standards to ensure an optimal running of the mission/project
Accountabilities
- Performing day-to-day activities, ensuring an efficient running of the order processing activities at a particular supply office coordination level following the supply procedures according to MSF standards and protocols.
- Being responsible for the supply database and the correct filing and archiving of the supply documents to guarantee the availability and the coherence of supply data.
- Processing all orders and requests and communicating regularly on their status with the initial clients: order received, approval stage, confirmation, RTS monitoring, backorder, lead times, … and reporting problems to his line management.
- Provide enough information about an order to the purchaser/procurement supervisor before collecting a quotation to ensure the right item is purchased.
- Follow up with the warehouse team and the purchaser to ensure that supply lead time is respected.
- Performing delegated tasks according to his/her activity and as specified in his/her job description.
MSF Section/Context-Specific Accountabilities
Software responsibilities
- Encode validated internal requests in Unifield as soon as received and validate in the system.
- Source items requested from stock and share the document and delivery location with the storekeepers.
- For orders requested from stock, before encoding, check for the stock’s availability to avoid a lot of non-available open documents in Unifield.
Communication with requestors/projects:
- Receive IRs from requesters and request clarification from the requesters/projects in case there is a lack of specification to proceed with the sourcing.
- Support the requesters in selecting the right code and description to be on the Digital IR.
- Ensure that all signatures (or mail validation) are correctly collected on IR.
- With the support of the project Supply Manager, generate a back-order report (BO) and share it with the requesters based on the agreed schedule for them to know the status of their orders.
Document flow:
- Knows and understands any memo/tool/SOP/template of the supply kit.
- Follows the Archiving guidelines to ensure a proper filing system in the project.
- Archive properly all relevant documents in the digital desk and share them with various users.
Other Responsibilities:
- Responsible for overall follow-up/ tracking of orders on unifield.
- Responsible for checking and ensuring orders are placed and processed respecting the general MSF Sourcing and Purchasing policies.
- Responsible for making sure that all received field orders from the projects are validated by all content and budget responsible according to the validation table and sent officially via email copying all responsible.
- Responsible for making sure that the details of all incoming IRs are clear before proceeding to encode in Unifield.
- Responsible for making priority decisions amongst IRs for execution.
- Responsible for sending received IRs to Project Supply Manager for the execution of orders into purchase orders according to the priority.
- Responsible for communicating statuses of IRs with projects and coordination on need basis and regularly through weekly back-order reports.
- Responsible for notifying and reminding the purchaser about delivery lead times of pending requests.
- Responsible for archiving IR related documents chronologically in the physical box file
About You
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| Experience |
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| Other Requirements |
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- Team player with a positive attitude and willingness to learn.
- Attention to detail and strong administrative skills.
- Ability to deliver quality work within deadlines
- Teamwork
- Safety Protocols
- Behavioral Flexibility
How to Apply
If you are interested, please complete the: Application Form.
- Incomplete applications will not be accepted.
- Only applications submitted via the Application Form will be accepted.
- Only short-listed candidates will be contacted.
- If you are short-listed, you will be invited to a technical test.
- Only the candidates that will pass the technical test will be called for an interview.
- Reference checks and verification of professional history will be conducted.
Qualified Female Applicant are highly encouraged to apply.
MSF values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender, marital status, race, color, or ethnic and national origins, religion, or belief. The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data.
MSF operates a zero-tolerance policy for sexual exploitation, abuse, harassment, abuse of power, and discrimination. Safe Recruitment procedures apply, including reference checks and verification of professional history. MSF is committed to fostering a safe, inclusive, and respectful workplace. Adherence to MSF Behavioural Commitments is required.
