MENTAL HEALTH SUPERVISOR-KOREM

Essential Job Duties

Participate in the planning, supervision and coordination of mental health / pycho-social related services in the programme in accordance with MSF standards to provide the most appropriate mental health support for patients.

• Participate in the planning, organization and coordination of Mental Health activities, in close collaboration with the Mental Health activity manager and other medical team members, in order to ensure an efficient and effective implementation of the resources needed while maintaining high levels of quality in Mental Health MSF programs and activities.
• Coordinates activities of counseling services with other relevant actors and liaises with the local counterparts (like MoH, WHO, ICRC and NGO) on mental health matters, including referral services.
• Supervise the daily mental health activities and patient support according to MSF protocols and standards in order to provide the most appropriate support for clients with psycho social needs
• Liaise with the other MSF team members of the project.
• Supervise, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
• Oversee the administrative processes associated with psychosocial functioning.
• When needed, give psychological support to patients according to MSF protocols to improve mental health conditions of patients and enhance their functionality.
• Compile the data and statistic linked with MH activities and report to the MH activity manager
• Offer clinical counselling supervision to mental health counsellors in collaboration with the Mental Health Activity Manager.
• Ensure the patient’s related information is kept confidential.

MSF Section/Context Specific Accountabilities

MSF initiated support to MoH in Korem General Hospital in March 2023 with an intention to cover health gaps in Korem and the surrounding catchment area. To support MoH, MSF initiated support to emergency care, an ITFC for malnourished children, a Pediatric Department, Mental Health Department, Neonatal intensive care unit and a CEmONC including two operational theatres.

Furthermore, MSF is running several Outreach Activities with mobile clinics, where a total of 11 Health Centers/Health Posts have been supported on a regular basis during 2024. For 2025 there is a strategy to do a fixed and regular support to 4 Health Centers with an intention of supporting MoH to bring the individual Health Centers back into being operational and independent facilities as prior to the conflict.

The surrounding areas to Korem suffer continuously from frequent emergencies, where the project might intervene or support with explos, emergency interventions or donations.

Mental Health Department functions as an integrated part of activities in both Korem General Hospital and Outreach Activities. Individual and group counselling, management of mental emergencies, psycho-social educational and counselling of patients and caretakers are managed and performed daily in close collaboration with medical and maternity department.

The MH supervisor is together with his/her team expected to participate in all activities in the above.

MSF employees are subjected and must obey to the Ethiopian Labour Law and the MSF Internal Regulation document. All staff must commit to follow and comply with all MSF fundamental documents (MSF charter, Behavioural Commitment and MSF code of conduct).

These documents describe and emphasize on the rights and duties of every MSF employee. Going against provisions of these documents may lead to disciplinary measures and dismissal. Unawareness of these provisions will not be accepted as an excuse for inappropriate or unprofessional behaviour.