Job opportunities at Mary Joy Ethiopia

Job Purpose

Lead MJE’s program quality improvement, knowledge management, organizational learning, evidence utilization, and adaptive management. The position ensures that evidence from monitoring, evaluation, research, assessments, and implementation experience is translated into practical program improvements and management decisions.

Key Responsibilities

• Lead implementation of MJE’s quality improvement framework, standards, tools, and processes.
• Coordinate program quality reviews, after-action reviews, learning sessions, and improvement assessments.
• Identify performance gaps, root causes, and corrective actions and support implementation of improvement plans.
• Promote quality standards, accountability, safeguarding, inclusion, innovation, and good practices.
• Lead knowledge management and organizational learning systems.
• Capture, document, organize, and share lessons learned, best practices, innovations, and program evidence.
• Develop learning briefs, case studies, success stories, and evidence summaries.
• Facilitate reflection sessions, learning forums, and communities of practice.
• Translate monitoring, evaluation, research, and assessment findings into actionable recommendations.
• Promote evidence-based decision-making and adaptive management.
• Contribute evidence and learning to strategic plans, proposals, donor reports, and organizational performance reports.
• Develop and maintain relevant SOPs, tools, templates, and knowledge repositories.
• Supervise, coach, and develop assigned staff and prepare regular performance reports.

Key Accountabilities

• Effective quality improvement and knowledge management systems.
• Improved program quality, effectiveness, accountability, and performance.
• Evidence effectively used in program and management decisions.
• Systematic documentation and sharing of organizational knowledge.
• Timely follow-up of quality improvement and evaluation recommendations.
• High-quality and relevant learning products.
• Strengthened organizational learning and adaptive management culture.
• Effective performance of assigned staff.

Reports to: MERL Director
Supervises: Quality Improvement and Knowledge Management Staff, as assigned
Duty Station: Addis Ababa, with travel to program areas as required
Level: Middle/Senior Management

Qualifications & Experience

• Master’s degree in M&E, Development Studies, Public Health, Project Management, Knowledge Management, Social Sciences, or a related field.
• 7–10 years of relevant experience, preferably with NGOs, UN agencies, or development organizations.
• Proven experience in program quality, continuous improvement, knowledge management, organizational learning, and evidence utilization.
• Strong experience translating data and evaluation findings into practical recommendations.
• Experience developing learning products and facilitating organizational learning processes.
• Experience with multi-sectoral and donor-funded programs is an advantage.
• Strong analytical, communication, facilitation, and technical writing skills.

Core Competencies

• Program Quality Continuous Improvement
• Knowledge Management
• Organizational Learning
• Evidence Utilization
• Adaptive Management
•  Technical Writing
• Capacity Strengthening
• Strategic Analysis
• Problem Solving