Sheraton Addis, a Luxury Collection Hotel by Marriott in Addis Ababa, is currently seeking qualified and motivated individuals to join its team. Applications are open for various operational and service roles, offering an exceptional opportunity to build a career in world-class hospitality.
Explore the available positions below:
Application Deadline: Applications will be reviewed on a rolling basis. APPLY NOW!!
01. Cook
Location: Sheraton Addis a Luxury Collection Hotel Addis Ababa
POSITION SUMMARY
- Prepare ingredients for cooking, including portioning, chopping, and storing food.
- Wash and peel fresh fruits and vegetables.
- Weigh, measure, and mix ingredients.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
- Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers.
- Test foods to determine if they have been cooked sufficiently.
- Monitor food quality while preparing food.
- Set-up and break down work station. Serve food in proper portions onto proper receptacles.
- Wash and disinfect kitchen area, tables, tools, knives, and equipment.
- Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures;
- Report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education:
- High school diploma or G.E.D. equivalent.
Related Work Experience:
- At least 1 year of related work experience.
Supervisory Experience:
- No supervisory experience.
License or Certification:
02. Car Washer
Location: Sheraton Addis a Luxury Collection Hotel Addis Ababa
POSITION SUMMARY
Monitor property grounds to ensure a pleasant appearance.
- Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions.
- Wash, clean, and re-fuel all equipment after use.
- Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance.
- Remove and bag trash from all exterior trash cans.
- Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs.
- Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs.
- Operate tractors, trucks, or utility vehicles to transport equipment and supplies.
Follow all company and safety and security policies and procedures;
- report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Support team to reach common goals.
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Removal of snow and maintenance of ice management (if applicable).
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education:
- High school diploma or G.E.D. equivalent.
Related Work Experience:
- Less than 1-year related work experience.
Supervisory Experience:
- No supervisory experience.
License or Certification:
03. F&B Service Expert
Location: Sheraton Addis a Luxury Collection Hotel Addis Ababa
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education:
- High school diploma or G.E.D. equivalent.
Related Work Experience:
- Less than 1 year related work experience.
Supervisory Experience:
- No supervisory experience.
License or Certification:
04. Groundskeeper
Location: Sheraton Addis a Luxury Collection Hotel Addis Ababa
POSITION SUMMARY
- Monitor property grounds to ensure a pleasant appearance.
- Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions.
- Wash, clean, and re-fuel all equipment after use.
- Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance.
- Remove and bag trash from all exterior trash cans.
- Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs.
- Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs.
- Operate tractors, trucks, or utility vehicles to transport equipment and supplies.
Follow all company and safety and security policies and procedures;
- report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Removal of snow and maintenance of ice management (if applicable).
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education:
- High school diploma or G.E.D. equivalent.
Related Work Experience:
- Less than 1-year related work experience.
Supervisory Experience:
- No supervisory experience.
License or Certification:
05. Maintenance
Location: Sheraton Addis a Luxury Collection Hotel Addis Ababa
POSITION SUMMARY
- Respond and attend to guest repair requests.
- Communicate with guests/customers to resolve maintenance issues.
- Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines.
- Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
- Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
- Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
- Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
- Program TV’s and perform general housekeeping and engineering-related inventory duties.
- Use the Lockout/Tagout system before performing any maintenance work.
- Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
- Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures;
- report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Adhere to quality expectations and standards.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
- Move up and down stairs, service ramps, and/or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Enter and locate work-related information using computers.
- Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education:
- High school diploma or G.E.D equivalent.
Related Work Experience:
- Some experience in general maintenance, exterior and interior surface preparation and painting.
- Experience in hotel engineering or maintenance a plus.
Supervisory Experience:
- No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification:
06. Driver-Limousine/Van
Location: Sheraton Addis a Luxury Collection Hotel Addis Ababa
POSITION SUMMARY
Transport guests to/from assigned destinations using property vehicle.
- Document all trips prior to the start of and at the conclusion of each trip.
- Park vehicle in designated location when not in use.
- Inspect property vehicles for damage and cleanliness.
- Check tire pressure and fluid levels for property vehicle, and refuel as necessary.
- Notify appropriate personnel of any vehicle maintenance needs.
- Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Move at a speed required to respond to work situations (e.g., run, walk, jog).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education:
- High school diploma or G.E.D. equivalent.
Related Work Experience:
- No related work experience.
Supervisory Experience:
- No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: