IT Operation Assistant (BSA) G4

Location: Addis Ababa, Ethiopia

Deadline: 5 May 2026

Job Description

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: IT Operation Assistant (BSA)
TYPE OF CONTRACT: Fixed Term – G4
UNIT/DIVISION: TEC
NUMBER OF POSITION: 1 Position
DUTY STATION (City, Country): Addis Ababa, Ethiopia
DURATION: 12 Months

ORGANIZATIONAL CONTEXT:

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. WFP Ethiopia, one of the largest and complex operations for WFP globally, is currently rolling out its five-year Country Strategic Plan (2026-2030). The multi-sectoral initiatives in this plan will seek to meet urgent needs by increasing access to and the availability of food while building self-reliance and tackling the root causes of vulnerability, including through support for resilient food systems. By identifying synergies among actors and across locations, sectors and systems, WFP will complement the Government’s strategies and partners’ efforts to deliver innovative, risk-informed programming that saves and changes lives.

JOB PURPOSE:

Reporting to the Head of TEC, the incumbent will serve in a dual capacity: offering administrative assistance and actively participating in the development of digital solutions. From an administrative perspective, the staff member will provide ongoing support, oversee TEC procurement activities, and act as the primary contact for staff management matters. Additionally, the staff member will support automation and digitalization initiatives aimed at improving workplace management and will be involved in organizing training sessions and capacity building to enhance staff productivity.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

1. Gather information to support drafting documents and reports.

2. Respond to client queries and escalate as needed.

3. Manage routine administrative and financial tasks.

4. Manage TEC Procurement activities

5. Maintain standard systems and files for accurate information.

6. Report discrepancies in data and support data integrity.

7. Guide junior colleagues on routine business support.

8. Collaborate with staff and build efficient process solutions.

9. Maintain IT systems documentation and perform testing.

10. Assist with IT installation, configuration, and support.

11. Undertake other tasks as required.

QUALIFICATIONS and EXPERIENCE:

Education:

Completion of secondary school education or University degree in Information Systems, Information Technology, Computer Science, Data Science or other relevant fields.

Experience:

At least Four (4) years of work experience in the relative business stream with experience in general administrative work and IT solutions development.

Language:

Fluency (level C) in English.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application – unsolicited applications or documents sent to this inbox will not receive a reply.
At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.