Information, Counselling and Legal Assistance (ICLA) Technical Assistant -North Maitsebri, Ethiopia

Position:                                   Information, Counselling and Legal Assistance (ICLA) Assistant

Reports to:                                ICLA Project Coordinator

Supervision of:                          Community outreach workers

Duty station:                             May Tsabri

Travel:                                     Travel to and within Mai-tsebri, Tselemti, Dima, and Addis Ababa

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships

Role and responsibilities

The purpose of the Assistant position is to assist with day-to-day implementation of the Information, Counselling and Legal Assistance (ICLA) Programme in Mai-tsebri, Tselemti, Dima woredas.

Generic Role and responsibilities:

• Promote and share ideas for improvement and necessary changes in activities
• Cooperate with relevant partners and local authorities
• Implement delegated ICLA programme activities according to plan of action
• Ensure proper filing of all project documents
• Prepare and develop progress reports as required by management
• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
• Demonstrate commitment to NRC’s mission, vision and value

Specific responsibilities

• Provide and Facilitate information, counselling, legal assistance project activities to target communities in line with NRC policies, strategies, and work plans.
• Accurately record all ICLA activities in line with NRC policy and using templates and guidance provided by NRC.
• Facilitate and provide accurate information on legal and civil documentation (LCD) and housing, land, and property (HLP) rights and entitlements to target beneficiaries in accordance with agreed information scripts.
• Provide accurate legal counselling on LCD and HLP topics within his/her competency and in a manner that enables ICLA counselling beneficiaries to effectively resolve their LCD and HLP issues independently.
• Assist Provision LCD and HLP training using NRC approved materials and templates.
• Participate in assessments, monitoring and profiling exercises as agreed with line managers.
• Ensure that ICLA activities are carried out in line with appropriate NRC ICLA SOPs.
• Perform any other tasks as requested by ICLA line managers.

Generic professional competencies: 

• Experience from working in a humanitarian/recovery context
• Documented results related to the position’s responsibilities
• Strong communication, interpersonal, analytical and negotiation skills
• Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines

Context/ Specific skills, knowledge and experience: 

• University Degre Law, Political Science, Sociology, or any related field to this position
• A minimum of 1 year work experience in similar field of work.
• Knowledge of humanitarian principles and code of conduct is essential.
• Knowledge of Amharic language is mandatory and good in spoken and written English
• Understanding Humanitarian intervention and contested areas
• Willing to spend more time at the filed level and ready to learn

Personal Qualities: 

• Diplomatic
• Ability to work under pressure and with limited supervision in a challenging environment
• Pro-active, goal-oriented and results driven
• Flexible and creative
• Excellent communication skills
• A sense of humor

Behavioral competencies

• Handling insecure environment
• Planning and delivering results.
• Empowering and building trust
• Communicating with impact and respect.