Categories: Vacancies, April 2026

ICT Support Expert (6 Positions)

Location: Addis Ababa, Semera, Wolayta Sodo, Hawassa, Hosanna

Deadline: Dec 27, 2025

Job Description

Internal/External Vacancy Announcement

ORGANIZATIONAL OVERVIEW

The National Election Board of Ethiopia (NEBE), re-established by proclamation No. 1133/2011, is the constitutionally mandated body to conduct elections, organize referendum and regulate political parties in Ethiopia. NEBE is working to boost its’ institutional strength with a special focus on enhancement of human resource capacity. Accordingly, NEBE would like to invite applicants for ICT Support Expert position who meet the following requirements.

Required number: Six

Reports to: Head of Regional Office

Duty station: Addis Ababa, Semera, Wolayta Sodo, Hawassa, Hosanna

Duration: Permanent

Salary: As per the organization salary scale (Competitive)

Job Summary

The ICT Technician will play a crucial role in ensuring the smooth and efficient operation of information and communication technology (ICT) systems during the election process. This position involves the installation, configuration, maintenance, and troubleshooting of various ICT equipment and software to support electoral activities.

Duties and responsibilities

Install and configure ICT equipment such as computers, servers, routers, switches, and modems
Set up and maintain network infrastructure, including wired and wireless networks
Configure and manage election-specific software applications and databases.
Implement security measures to protect network infrastructure and data
Install and update antivirus on all the desktop computers , laptops and servers
Provide technical support for election-related software applications and other computers
Install and configure software applications for election activities and office operations
Support day to day ICT Office support of Headquarter and field staff
Perform servicing and minor repairs of desktop computers , laptops, tablets Printers, and scanners
Troubleshoot software issues and provide timely solutions.

Specification:

Education and Work Experience:

Masters or BA degree in Computer Science, Information Technology, Computer Network and other related fields
Minimum of 5 years for Masters or 7 years for BA in ICT support or a similar role.

Knowledge:

Strong understanding of electoral processes and regional operations.
Reporting and documentation capabilities.
Managing complex payrolls.
Not a member of a political party.
Proficiency in local languages is preferable.

Know-How (Skills) (Technical competencies):

Knowledge of network protocols (e.g., TCP/IP, DHCP, DNS)
Proficiency in various operating systems (e.g., Windows, Linux)
Strong understanding of computer hardware, software, and networking concepts
Ability to communicate technical information to non-technical audience
Ability to work under pressure and meet deadlines.
Understanding of cyber security best practices and measures.
Ability to diagnose and resolve technical issues efficiently.

Behavioural competencies:

- Adaptability/ flexibility
- Team Player
- Conflict resolution
- Problem Solving
- Analytical thinking
- Collaborations
- Working under stressful conditions

How to Apply

INTERESTED APPLICANTS ARE INVITED TO SEND NON-RETURNABLE:

Application letter that explains why you fit for the post and updated CV, and Three work related referees;
Application letter & resume should be saved by full name of Applicants.
Only short-listed candidates will be contacted for further screening.

Attention:

Please ensure that you select your preferred working station in your application. This selection is mandatory for processing your application effectively.