General Practitioner (Medical Doctor)

About Us:

Fayyaa Integrated Development Organization (FIDO) is an Ethiopian indigenous, Non-Governmental Organization established in 2002 by a group of volunteers in the Jimma zone of Oromia Regional State. Initially founded to combat the HIV/AIDS pandemic, FIDO has expanded its focus to include prevention of mother-to-child transmission (PMTCT), care and support for orphan and vulnerable children (OVC), and various health projects such as malaria control and reproductive health.

Key Responsibilities:

A. Team Leadership

• Provide overall leadership, supervision, and support to the OPD staff.
• Coordinate and deploy staff in line with organizational HR policies.
• Establish effective communication channels within the OPD and across other departments.
• Set priorities for OPD services, ensuring alignment with the clinic’s strategic objectives.
• Mentor and coach staff to build technical capacity and improve service quality.
• Monitor OPD performance, ensuring timely and high-quality service delivery.
• Conduct mid-year KPI reviews and annual performance evaluations of OPD staff.
• Prepare and manage work plans and budgets for OPD services.

B. Service Delivery

• Ensure efficient, client-centered delivery of outpatient services.
• Oversee subsidized or free service provision for eligible clients, in line with organizational policies.
• Ensure accurate, complete, and retrievable documentation of client records.
• Submit regular quantitative and qualitative reports on OPD services.
• Ensure compliance with clinical guidelines, protocols, and quality standards
• Supervise clinical sessions to ensure patient-centered care at all times.
• Report clinical incidents promptly in accordance with established procedures.

C. Resource and Staff Management

• Oversee human resource management of OPD staff, including motivation, supervision, and performance.
• Assess training needs and coordinate regular staff development in collaboration with project leads.
• Ensure rational use of medical supplies, equipment, and other resources.
• Participate in capacity-building initiatives to strengthen OPD team performance.

Reports to: Project Focal

Location: Addis Ababa

Employment Type: Full-time

Required Number: 1

Qualifications & Requirements:

Education:

• BSc in Public Health or related field.

Experience:

• Minimum of 5 years of progressive, hands-on experience in clinical or public health leadership.

Knowledge:

• Strong understanding of national and regional health policies and systems.

Languages:

• Fluency in Afan Oromo and Amharic is required.

Skills

• Attitudes, and Attributes:
• Strong technical skills in patient and customer service management.
• Excellent facilitation, presentation, team building, and coordination abilities.
• High personal commitment to the mission and goals of FIDO.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to work under pressure and manage competing priorities.