Position Title: GBV Case Worker
Duration of Assignment: 12 months
Reporting Line: Reports to the Protection Officer
Number of Positions: 1
Duty station: Liben woreda, East Borena zone of Oromia region
Background
The GBV Case Worker will provide survivor-centered GBV case management services to women, girls, and other survivors of gender-based violence, in line with international standards and ethical guidelines.
B. Purpose of the Position
To deliver high-quality GBV case management services that ensure safety, confidentiality, dignity, and informed choice for survivors.
C. Key Responsibilities and duties
1. Planning
- Plan and organize GBV case management activities in line with survivor-centered approaches and international GBV guidelines.
- Support the planning of community awareness-raising campaigns on GBV and PSEA, ensuring culturally sensitive approaches that address stigma and barriers to access.
- Participate in program planning meetings and provide technical input on GBV risks, trends, and service gaps.
- Ensure all planned activities integrate GBV guiding principles: safety, confidentiality, respect, and non-discrimination.
2. Implementation
- Provide GBV case management services using a survivor-centered approach, including safe intake, assessment, case planning, follow-up, and case closure.
- Develop and implement individualized care and safety plans in collaboration with survivors, respecting informed choice and consent.
- Facilitate safe and confidential referrals to health, legal, psychosocial/MHPSS, protection, and other relevant services, including referral for medical care.
- Provide Psychological First Aid (PFA) and basic psychosocial support to survivors as required.
- Maintain accurate, confidential, and up-to-date GBV case documentation and data, in line with data protection and ethical standards.
- Conduct community awareness-raising sessions and campaigns on GBV and PSEA, focusing on reducing stigma, promoting survivor rights, and increasing access to GBV services.
- Participate in GBV coordination meetings, case conferences, and working groups, as appropriate and in line with confidentiality protocols.
3. Capacity Building
- Build the capacity of community members, volunteers, and peer educators on GBV prevention, safe referral pathways, and survivor-centered support.
- Support partners and frontline staff through on-the-job mentoring and technical guidance on GBV case management and psychosocial support.
- Facilitate training sessions and knowledge-sharing meetings on GBV guiding principles, PSEA, confidentiality, and ethical service provision.
- Promote a culture of accountability, safety, and ethical practice by reinforcing adherence to safeguarding and PSEA policies across all activities.
4. Safeguarding and Confidentiality
- Uphold strict confidentiality and data protection standards.
- Report safeguarding and PSEA concerns immediately through internal mechanisms.
- Ensure informed consent is obtained at all stages of service provision.
D. Coordination and Reporting
- Participate actively in GBV coordination meetings, working groups, and case conferences, ensuring survivor safety, informed consent, and confidentiality.
- Coordinate with health, legal, psychosocial/MHPSS, protection, and security service providers to facilitate timely, safe, and survivor-centered referrals.
- Maintain and regularly update GBV referral pathways and service mapping in collaboration with partners and community structures.
- Maintain accurate, confidential, and secure GBV case records in line with data protection and case management guidelines.
- Prepare and submit timely, non-identifiable reports on GBV cases, trends, service gaps, and protection risks to inform programming and decision-making.
- Immediately report safeguarding and PSEA concerns through established internal mechanisms and contribute ethically to internal and donor reporting.
E. Expected Deliverables and Outputs
- Plan, conduct, and document community awareness-raising activities on GBV and PSEA to reduce stigma and promote access to services.
- Deliver culturally appropriate awareness sessions to women, girls, men, boys, and community leaders using safe approaches.
- Develop and implement survivor-centered case management, including individualized care and safety plans based on informed choice and consent.
- Provide comprehensive GBV psychosocial/MHPSS services, including survivor-centered case management, Psychological First Aid (PFA), and ongoing psychosocial support.
- Facilitate safe referrals to medical, legal, and specialized psychosocial services with documented follow-up to ensure continuity of care.
- Accurate and confidential GBV case files maintained.
- Referrals to appropriate services completed safely and timely.
- PFA provided to survivors as needed.
- Reports on GBV trends and interventions submitted.
- Active participation in coordination meetings and case conferences.