Director, Enterprise Technologies

POSITION SUMMARY

The Director, Enterprise Technologies, will be responsible for the strategy, management, and execution of all IT infrastructures of Kifiya. In this role, the Director will oversee technical projects in alignment with the company goals. Furthermore, the Director will be responsible for the delivery of networks, development, and recovery of systems and processes. In this role, the Director is expected to effectively manage all 3rd party hosting and managed service experience, with an ability to build a team and deliver on commitments. The leader must be hands-on with strong infrastructure design and change management skills while developing strategic direction to the organization based on best practices.

RESPONSIBILITIES

• Develop and implement the IT policy, proper security controls, and best practice guides to protect Kifiya and serve its interests
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; and anticipating requirements
• Plan, direct, and manage the operation systems and network infrastructure
• Develop and maintain team matrices and statistics to effectively lead the team. Ensure timely resolution of service incidents and completion of service requests
• Develop and implement IT Change Management procedures. Manage and oversee the planning and deployment of updates to production applications, and confirm successful implementation
• Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures
• Direct the daily operation and delivery of commodity IT services and key business applications, to include IT infrastructure management, service management and applications management
• Monitor and control the IT expenditure to budget
• Manage IT staff in an effective manner (hiring, motivation, retention, performance management, development, etc.)

DESIRED QUALIFICATIONS

• University Degree in Computer Science, Information Technology, Applied mathematics, Computer Engineering, Statistics or related fields
• At least 12+ years of relevant work experience for BSC or 10 years for MSC of which at least 4 years in a managerial role
• Ability to thrive in a fast-moving environment, with an emphasis on high-performance, teamwork, accountability and results
• Ability to manage multiple IT disciplines, including network operations software development, operations and technical support, and a broad knowledge of systems, applications and operating systems
• Responsible for providing management of a core area of accountability within the IT organization that includes people and functional management. Facilitates the resource management, subject matter expertise coverage of deliverables, and ongoing coaching and mentoring of their staff
• Experienced in mid-to-large scale project management, including budgeting
• Experience overseeing work of consultants and permanent staff
• Excellent communication skills at all levels and across the business, with the ability to negotiate with, and manage third parties