Communications Officer

Job Description

The Communications Officer plays a central role in shaping FSD Ethiopia’s digital identity and ensuring the organisation communicates its mission, impact, and thought leadership effectively across all digital platforms. As FSDE expands its influence within Ethiopia’s financial sector—supporting financial inclusion, access to capital, and climate finance—the organisation’s ability to present information in a clear, accessible, and visually compelling way becomes essential.

This role is responsible for designing, developing, and maintaining FSDE’s corporate website as the organisation’s primary digital gateway. This includes ensuring an intuitive user experience, strong visual cohesion, responsiveness across devices, and adherence to global standards for accessibility, data protection, and cybersecurity. The role also ensures web content is timely, accurate, and aligned with FSDE’s workstreams, research outputs, and stakeholder engagements.

Beyond technical development, the position requires a strong creative foundation. The Communications Officer will craft visually engaging materials—from infographics and report layouts to digital campaign assets—that help simplify complex financial concepts for policymakers, partners, private-sector actors, and the public. These products will reflect FSDE’s brand identity and support the organization’s thought leadership and advocacy objectives.

Working within the Communications & Advocacy team, the role supports digital storytelling and brand visibility efforts by creating modern, inclusive, and strategically aligned digital content. The individual will also work closely with program teams, external consultants, and partners to ensure FSDE’s digital products advance gender equality, reflect Ethiopia’s diversity, and meet the communication needs of different audiences.

REPORTS TO: Communications and Advocacy Specialist

Qualifications & Experience:

• Bachelor’s degree in one of the following fields:

o Computer Science, Information Technology, Web Development, Software Engineering, or related fields for the web development component.
o Graphic Design, Multimedia Design, Digital Media, Communications, or related fields for the design component.
• Master’s degree in any of the above areas is an advantage.
• In cases where the applicant does not hold a Bachelor’s or Master’s degree, a relevant professional certificate or diploma in web development, graphic design, multimedia production, or digital media from a recognised training institution will be considered, provided the candidate demonstrates strong practical experience and a verifiable professional portfolio.
• Professional certifications in web development, UI/UX design, or multimedia production are highly desirable.

Technical Qualifications

Web Development & Administration

• Strong proficiency in HTML5, CSS3, JavaScript, and PHP.
• Experience with Content Management Systems (CMS) such as WordPress, Joomla, or Drupal, including plugin management and customization.
• Knowledge of responsive web design, cross-browser compatibility, and mobile-first development.
• Familiarity with UI/UX principles, ensuring a seamless and intuitive user experience.
• Experience implementing SEO best practices and website analytics tools (Google Analytics, Search Console, SEMrush, or equivalent).
• Strong understanding of web accessibility standards (WCAG) and ability to make content accessible to all users, including persons with disabilities.
• Knowledge of website security, including SSL, firewalls, backups, and protection against common cyber threats.
• Ability to troubleshoot, maintain, and update web systems and integrate multimedia content (videos, infographics, interactive features).
• Basic knowledge of server management, FTP, and database management (MySQL or equivalent).

Graphic Design & Multimedia

• Proficiency in Adobe Creative Suite:

o Photoshop – for image editing and compositing.
o Illustrator – for vector graphics and iconography.
o InDesign – for reports, publications, brochures, and layout design.
o Premiere Pro – for video editing and content creation.
o After Effects – for motion graphics and animations.
• Familiarity with other design tools such as Canva, Figma, or Sketch for rapid prototyping and collaborative design.
• Strong understanding of branding principles, typography, colour theory, and visual hierarchy.
• Ability to design infographics, data visualizations, and social media assets that translate complex financial and economic concepts into accessible visuals.
• Experience creating multimedia content including video, animation, and interactive digital assets.

• Understanding of digital asset optimization for web and social media platforms.

Experience

• Minimum four years of professional experience in web development and graphic design.
• Proven experience managing corporate websites and digital platforms.
• Experience in development, financial sector, NGO, or economic communications is an asset.
• Demonstrated portfolio showing strong technical and creative capability.
• Experience communicating gender equality, women’s economic empowerment, or inclusive development issues is an advantage.

Language Skills:

o Excellent verbal and written communication skills in English and Amharic.
o Ability to adapt messaging to different platforms and stakeholders, ensuring accessibility and inclusivity.

Personal Attributes:

• Creative, innovative, and detail-oriented.
• Strong problem-solving ability and technical troubleshooting skills.
• Ability to manage multiple projects in a fast-paced environment.
• Ability to work collaboratively in diverse teams, respecting different viewpoints and lived experiences.
• Commitment to FSDE’s values: inclusion, professionalism, transparency, and gender equity.

Work Discipline & Deadline Management

• Strong time management and prioritisation skills, with the ability to manage multiple tasks and deliver high quality outputs within tight deadlines.
• Proven capacity to work under pressure, including during peak workloads, campaigns, and organisational milestones.
• Flexibility and commitment to work extended or non-standard hours when required to meet project timelines and organisational needs.
• Excellent organisational skills, with attention to detail and follow-through.
• Ability to anticipate workload demands and proactively adjust work plans to ensure timely delivery.
• Strong collaboration and communication skills, enabling effective coordination across teams and with external partners.

 

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How to Apply:

Interested candidates should submit a CV, a comprehensive portfolio showcasing previous work, and a cover letter that demonstrates how their experience aligns with the responsibilities and qualifications outlined in this vacancy, clearly stating the position “Communications Officer” for which they are applying, to: jobs@fsdethiopia.org before the end of business day on January 23rd, 2026.

Note: FSD Ethiopia is an equal opportunity employer, committed to providing a safe, inclusive, and respectful working environment, and encourages applications from qualified candidates of all backgrounds.