Clinical Mentorship Officer

Job Title: Clinical Mentorship Officer

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

JOB SUMMARY

To ensure high-quality clinical service delivery for internally displaced persons (IDPs) and host communities in health facilities in Humera/Maikadra. The role also supports the Zonal Health Department and Woreda Health Office through clinical mentorship, capacity building, and technical guidance to strengthen service quality and adherence to national and international standards.

JOB RESPONSIBITIES

Medical / Technical

• Provide clinical mentorship in Humera/Maikadra catchment health facilities
• Liaise with woreda and zonal health department in quality improvement initiatives.
• Ensure implementation of health consultations, diagnosis and treatment of illnesses are based on the guidelines in Ethiopia and focusing initially on IMCI (Integrated Management of Childhood Illnesses) and other guidelines.
• Support the treatment of co-infections in children diagnosed with severe acute malnutrition and referred to an appropriate outpatient treatment program.
• Provide support and ensure appropriate referrals to the medical doctor or to the relevant referral sites in a timely fashion without delays
• Ensure Prescribed medications and patient instructions are on correct usage based on guidelines
• Ensure medical supplies are available and support the projection of needs
• Support in identification of training needs, and undertake post training follow-ups
• Compile weekly and monthly reports and reports to team lead/medical officer, health specialist
• Closely work with health team, apply clinical mentorship approaches to identify and fill gaps in service provision.
• Follow EPI routine/campaigns sessions at clinic and catchment
• Follow infection, prevention, and control protocols through maintaining good hand hygiene and appropriately using personal protective equipment
• Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.

Quality Management

• Aiming to achieve the highest quality programming possible within the challenging contexts
• Ensure all patients are treated based on the Guidelines of the Ministry of Health and the IMCI guidelines
• Ensure rational use of drugs such that only those essential for treatment are prescribed. Do not overprescribe.
• Provide compassionate and respectful care to all patients who present to the clinic
• Support other staff and colleagues to maintain good infection control practices to prevent spread of illnesses within the clinic and among the staff

Additional activities

• Support other areas of the clinic as requested or needed to ensure efficiency and quality of care to all
• Maintain a clean and safe working environment, disposing of waste and sharps appropriately.
• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding.

PHYSICAL CONDITIONS

This position requires frequent travel to health facilities located in remote areas with very basic living conditions.

NOTE: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position. Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change.

EDUCATION, LICENSES, & CERTFICATION

• Medical Doctor

EXPERIENCE

• Minimum of three years of relevant professional experience after qualification, preferably in clinical service delivery, training, or mentorship.
• Experience with INGOs in similar roles, particularly in humanitarian or resource-limited settings, is an added advantage.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of development & humanitarian issues and concepts
• Clinical mentorship skill
• Fluent spoken and written Amharic and English.
• Strong interpersonal and team skills
• Proven ability to be flexible in demanding situations
• Excellent communicator
• Ability to adapt to a changing environment
• Negotiation and representation skills
• Analytical and problem-solving Computer literate, able to work efficiently in Microsoft office on standard or mobile platforms.

SKILLS:

• Humanitarian motivation
• Emotionally and spiritually mature
• Team player – practical, desire to support the field teams.
• Willingness to pitch in and get the job done
• Understanding and sensitivity to cross cultural issues
• Flexible and adaptable to ever changing environments
• Ability to remain calm under pressure
• Able to build new relationships and gain people’s trust quickly
• Integrity in representing Medical Teams Willing to travel to insecure environments

ABILITIES:

• Ability to work cooperatively in a team environment
• Ability to prioritize tasks
• Ability to embrace and promote Medical Teams International mission and vision
• Ability to uphold and exemplify the organization’s core values
• Ability to represent the organization in a professional manner to donors, volunteers, and the public