Call for Professional Consultant

Call for Professional Consultant

Organization: PETCO Ethiopia

Project Title: Development of a Program Data Management (PDM) System

Objective: To engage a qualified firm or consultant to design, develop, implement, and support a comprehensive PDM system to enhance program data management for improved efficiency, decision-making, and reporting.

Scope of Work:

• Software Development: Create a robust, secure, user-friendly, and scalable PDM software with features for data entry (with validation), comprehensive report generation, integrated document management, and intelligent linkages to track project deliverables, outcomes, KPIs, and resource utilization.
• System Integration: Integrate the PDM with other relevant organizational systems.
• Training: Provide comprehensive training and user manuals for approximately 12 users, including post-deployment support and retraining.
• Testing and Quality Assurance: Conduct rigorous testing (functionality, usability, performance, security, compatibility, integration) and ensure compliance with relevant regulations, guaranteeing functionality for at least two years and required maintenance.
• Post-Implementation Support: Offer ongoing support and maintenance after deployment, including troubleshooting, updates, performance tuning, and adaptation to workflow or regulatory changes.
• Knowledge Transfer: Provide thorough knowledge transfer to the PETCO Ethiopia team, including technical documentation and hands-on training for system management and updates.

Key Deliverables:

• Project inception report (with demo)
• System requirement specification (SRS)
• System design document (SDD)
• Complete source code (if applicable)
• Technical documentation
• Completed PDM tool
• Training materials

Project Duration: One year (Contract duration: Two years)

Number of Days: 260 working days

Planned Start Date: May 8, 2025

Location: Addis Ababa, Ethiopia

Evaluation Process: Quality-cost based evaluation.

Submission Deadline: May 16, 2025.

Required Qualifications and Experience (Firm/Organization):

• Minimum five years of experience in delivering similar large-scale projects.
• Proven experience in implementing similar projects regionally and internationally.
• Compliance with provided requirements specifications.
• Strong technical approach, methodology, and work plan.
• Qualified and competent experts with at least five years of experience in digital tools, software, and infrastructure analysis.
• Proven expertise in independent reviews and assessments of digital products.
• Familiarity with Non-for-profit organizations’ development interventions.
• Experience in the provision of selected applications and infrastructure.