Ambulance Driver (Part-Time)

Job Description

Result of Service

Ambulance reaches patients as swiftly as possible. Timely transportation service to hospitals, following instructions from physicians or nurses. No client complaints due to delays in service. Enhanced client satisfaction and immediate reporting of emergencies, challenges, and incidents to the Chief Medical Officer and supervisor. Strict adherence to medical ethics and confidentiality.

Work Location

• UN Health Care Centre.

Expected duration

• 8 months.

Duties and Responsibilities

The United Nations Health Care Centre (UNHCC) in Ethiopia delivers medical services to all UN staff and their dependants. The centre operates a fleet comprising two advanced ambulances and one basic ambulance, providing emergency coverage continuously, 24 hours a day and seven days a week. To sustain this high standard of service, the clinic currently has three regular drivers and is seeking to recruit two additional drivers on an individual contractor basis to guarantee full 24/7 coverage.. Under the direct supervision of the Chief Medical Officer and the Administrative Assistant of the Clinic; the Individual Contractor will be responsible to perform the following duties and responsibilities: Ambulance Service Provision and Staffing The centre is dedicated to providing prompt emergency responses by keeping ambulance services available at all times. The recruitment of additional drivers is essential to reinforce the team and support the uninterrupted delivery of service.

Duties and Responsibilities

Under the direct supervision of the Chief Medical Officer and the Administrative Assistant, the Individual Contractor will be responsible for the following duties and responsibilities:

Ambulance Driving

• Follow direct instructions from physicians and nurses, transporting patients to hospitals or other specified destinations within Addis Ababa.

• Drive UN vehicles and ambulances safely, prioritizing patient comfort and avoiding sudden or harmful movements.

• Deliver punctual, efficient, courteous, and accessible ambulance services to all clients, consistently practicing safe driving behavior.

• Facilitate airport security clearances and obtain pass permissions for air ambulance med-ical evacuations and wheelchair cases, ensuring safe and comfortable transfers.

• Assist the medical team with stretcher changes, provide first aid when necessary, and handle medical equipment and supplies.

• Apply safe patient-lifting techniques and use stretchers and stair chairs to move patients between the scene and the vehicle, ensuring patient comfort.

• Report relevant emergency factors immediately to hospital personnel, legal authorities, or traffic enforcement as required.

• Maintain a daily log of significant incidents, comments, or complaints for analysis and corrective action.

• Meet patients, UNHCC medical team, or official personnel at the airport when required, and interact effectively and tactfully with officials and visitors.

• Be punctual for all shift assignments and scheduled duties.

Logistics Duties

• Deliver parcels, documents, and other items between the office and other UN offices and institutions, including hospitals, ministries, and embassies.

• Provide shuttle service to UNHCC staff when required.

• Carry out routine vehicle maintenance, such as checking oil, water, battery, brakes, and tyres; undertake minor repairs and arrange for additional maintenance as needed, keep-ing vehicles clean.

• Record fuel transport services in log-book records and notify the Administrative Assis-tant when maintenance is initiated by the Transport Unit.

• Make minor and urgent purchases from local suppliers as requested.

• Collect goods or medicines from drug stores in accordance with UN regulations and formalities; may make payments for goods purchased using petty cash.

• Ensure all necessary steps are followed in the event of an accident, in line with rules and regulations.

• Exercise sound judgement in all assigned tasks.

• Perform other duties as assigned.

Qualifications/special skills

• A high school diploma or equivalent is required.
• Driver training with a valid third-level driver’s license is essential.
• Automotive certificates, defensive driving training, First Aid/Basic Life Support, Emergency Medical Technician (EMT), or Paramedic certification are advantageous.

Competencies Professionalism:

• Demonstrates thorough knowledge of safe driving practices and vehicle operation. Takes pride in work and achievements, maintains professional competence, and demonstrates mastery of driving skills.
• Acts responsibly and efficiently to fulfil commitments, adheres to deadlines, and achieves results.
• Shows motivation inspired by professional values, perseveres when facing challenges, and remains composed under pressure.
• Accepts responsibility for decisions made during duty performance.

Teamwork:

• Works collaboratively with colleagues to achieve organizational goals; genuinely values others’ ideas and expertise;
• is willing to learn from others; places team agenda before personal agenda;
• supports and acts in accordance with final group decisions, even when these may not entirely reflect personal views;
• shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation

• Considers all service recipients as “clients” and endeavors to understand their perspectives.
• Builds and sustains productive partnerships by earning clients’ trust and respect,
• identifies client needs and matches them with suitable solutions.
• Stays informed about developments in the client environment, anticipates issues,
• keeps clients updated about progress or setbacks, and ensures timely delivery of services.
• A minimum of five (5) years’ experience as a driver with a safe driving record is required.
• Experience in operating a range of vehicle types, including vans and other motorized vehicles, is essential.
• Experience driving an ambulance is an advantage.

Languages

• English and French are the working languages of the United Nations Secretariat. For this position, proficiency in spoken and written English is required.
• Knowledge of another official UN language is considered an advantage.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.