Administrative Support Manager

Location: Addis Ababa (Head office)

Company: Heineken Ethiopia

Deadline: October 14, 2026

Job Description

Job Purpose

Accountable and responsible for verifying all T&E before accounting in the system timely.

Administrative support manager is responsible for helping a business run smoothly and efficiently. Administrative support managers support the work environment of a business by observing what needs scheduling, maintenance, and coordination and take responsibility for much of the paperwork, policy, and office supervision.

Key Responsibilities

Forwards information by receiving and distributing communications, collecting, and mailing correspondence and copying information.
Air ticket reservations (Email communications for travel arrangements and payment follow up)
Hotel room reservation and car rental arrangements for guests coming for work or conferences (Email communications, Guarantee letter preparations and payments follow up)
LOI and Application letters preparation for guests coming for work or conferences (Email communications and follow up)
Support expats with transition
Managing director’s calendar management and support upon request
MT’s expense settlement supporting with documents for their home items shipment (Communicating with movers)
Preparing quarterly expense report for the managing director to be sent to the global office.
MT’s car PM follow up and arranging replacement.
Following up on MT drivers leave request and arrange replacements.
Follow up on Fireworks cleaning service and process payment.
Supporting Administrative Assistant and receptionist.
Oversee the maintenance of physical facilities and equipment.
Manage the budget and financial resources of the organization.
Monitor and maintain office suppliers.
Support in arranging management meetings, and other general meetings as required to expected standard.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the organization accomplishments.
Collaborate with other managers and stakeholders to achieve organizational goals and objectives.

Job Requirements