Account Administrator

Location: Addis Ababa, Ethiopia

Organization: Committed To Good (CTG)

Deadline: 05-Mar-2026

Job Description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:

•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

The role of the Administrator is to organize & coordinate administration duties & office procedures. Create & maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication & safety. The successful candidate will support the Account Manager. The successful candidate will be required travel to different regions of Ethiopia.

Role objectives

The CTG Administrator will be required to carry out the following duties:

Always represent CTG in a professional & courteous manner when dealing with consultants & the client.
Address daily client & consultant queries & escalate those that are problematic to the Senior Account Manager.
Maintain organized & accurate HR records for all consultants.
Recruit & onboard new consultants, collecting relevant documentation prior to contract issuance & ensuring that the process is carried out in line with Ethiopian labour laws.
Maintain, coordinate & review of consultants’ monthly timesheets.
Support payroll preparation & inform the Account Manager of any issues that need to be addressed before the pay run.
Monitor & track all medical expenses, leave requests, flights bookings etc. ensuring all relevant documentation is uploaded on to the system.
Schedule meetings & appointments as & when necessary.
Prepare monthly HR reports including but not limited to medical claims, leave requests / balances, flights, etc.
Provide general office administration.
Any other duties that may be assigned.

Project reporting

This role reports to the Account Manager.

Key competencies

Diploma in any relevant discipline & / or bachelor’s degree in any relevant discipline.
Minimum of 3 years of demonstrable relevant administration experience.
Fluency in English is essential plus good knowledge in Amharic & any other local language.
Proven experience as an Administrator or Administrative Assistant.
Knowledge of Office Administrator responsibilities, systems & procedures.
Proficiency in MS Office (MS Excel & MS Outlook, in particular).
Hands-on experience with office machines & printers.
Familiarity with email scheduling tools, like Email Scheduler.
Excellent time management skills & ability to multitask & prioritize work.
Attention to detail & problem-solving skills.
Excellent written & verbal communication skills.
Forward thinking & solution orientated thinking.
Ready to receive training & development guidance from CTG management.
Strong organizational & planning skills in a fast-paced environment.

Team management

This role has no team management requirements.

Further information

Qualified female candidates are encouraged to apply.

Please note that this role is only open to Ethiopian nationals.

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.