Job opportunities at Sheraton Addis Hotel
Sheraton Addis Hotel is hiring for the following positions:
01. Lobby Ambassador / Hostess
BASIC RESPONSIBILITIES:
- Engage with hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
- Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
- Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
- Contact appropriate individual or department (e.g., Bell person, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem…… Read More>>>
