Aged Receivable Specialist

International Clinical Laboratories (ICL) is one of the largest of independent clinical diagnostic centers on the African continent. ICL has opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.

It is the only laboratory accredited by the USA based Joint Commission International (JCI) five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.

ICL would like to fill the following vacant positions under the Client Relations Department by inviting all qualified and competent applicants:

RESPONSIBILITIES

• Generate and keep an up to date & accurate record of outstanding payments and aged receivable records of all clients
• Monitor and manage the accounts receivable aging report to identify outstanding invoices and follow up on overdue payments.
• Categorize clients for whom to send warning and court letter, dispatch prepared letters to the CSR’s, follow the delivery status and get signed copy of letter and document record.
• Maintain accurate and up-to-date records of all client communications, payment arrangements, and collection efforts.
• Collaborate with Finance department to ensure accuracy of records as well as timely submission of claims and invoices
• Collaborate with internal departments, such as customer service and finance, to address client concerns and resolve billing issues.
• Documenting copy of signed letter after invoice delivery
• Follow the timely settlement of invoices of clients and notify the finance department regarding clients who are eligible for incentive discounts.
• Processing and mailing invoices to clients via client portal or the hard copy and support them how to access in collaboration with the Client Service representatives.
• Contacting clients to follow up on overdue payments and negotiating payment arrangements in collaboration with CSR’s.
• Matching payments received with outstanding invoices, resolving any discrepancies or issues, and updating the financial records.
• Generate reports and provide regular updates to management regarding accounts receivable status, aging trends, and collection efforts
• Report and updates to the Client Relations Manager/Director all tasks done regarding outstanding payments in daily, weekly, and monthly base.
• Following all Standard operating procedure of the company
• Performing additional tasks related to the section as ordered by the Manager and Director

Required No: –                 1 (one)  

Employment Status:            Contract maternity cover

Report to     :                   Client Relations Director

Location       :                   AA1 (Addis Ababa)

Department :                   Client Relations Department

Salary          :                   As per the company scale

Qualification and Experience:

• BA in Accounting
• 0 – 2 years of experience in a similar role
• Basic Microsoft Office skills (Excel, Word, PowerPoint, and Outlook) skills

 Required Skills:

• Basic Microsoft Office skills (Excel, Word, PowerPoint, and Outlook) skills
• The ability to work autonomously and hold themselves accountable.
• Communication and interpersonal skills.
• Ability to work under pressure and meet set deadlines.
• Maintain a high level of honesty and integrity.