Regional Clinical Mentor

AIDS Healthcare Foundation is a global not-for-profit organization that provides cutting-edge medicine and advocacy to more than 2.7 million patients in 50 countries globally, 15 of these countries being in Africa, and is headquartered in Los Angeles, California, USA.

Since 1987, AHF has cared for thousands of people living with HIV and AIDS worldwide. As we create and implement unparalleled programs in new communities globally, we expand the delivery of healthcare and influence over strategies with the sole aim of saving more lives.

Currently, AHF-Ethiopia is supporting 28 high-load public health facilities, one NGO, and one AHF-owned clinic providing standardized comprehensive HIV care and prevention service for more than 93,000 clients in Addis Ababa, Oromia, Amhara, Sidama, and Tigray Regions. Besides, we provide free HIV testing and counseling services to More Than 100,000 individuals every year.

To deliver the said services effectively and efficiently, AHF-Ethiopia wishes to recruit a dynamic, skilled, committed, self-driven, and result-oriented professionals to fill required positions.

Position Summary:

The Regional Clinical Mentor will be responsible for the implementation of the MOU signed between AHF and Tigray Regional Health Bureau (TRHB) to be implemented mainly at Ayider Comprehensive Specialized Hospital, Mekelle General Hospital, Wukro General Hospital, and Adigrat General Hospital, focusing on quality of health care delivery at the four facilities and system strengthening at the regional health bureau. In addition, the employee may be assigned similar responsibilities for overseeing facilities in adjacent regions whenever required.

The Regional Clinical Mentor will be based at Mekelle General Hospital and will discharge his/her duties to Tigray Regional Health Bureau and all the supported facilities in region and adjacent region. The employee will provide the support through different means of communication and travel to the supported site and regional bureau on a regular basis.

Essential Duties and Responsibilities:

• Take the lead in the implementation of the AHF support at Ayider Comprehensive Specialized Hospital, Mekelle General Hospital, Wukro General Hospital, and Adigrat General Hospital as outlined in the MOU and project agreement. Before the end of the existing MOU and project agreement, S/he will prepare a new or renewal MOU and the agreement after review of the previous period’s implementation. S/he will review the articles of the MOUs and the project agreement and ensure articles are always observed by signing parties. At the end of the implementation period, prepare a summary report focusing on the submitted key performance indicators and overall AHF support.
• Work with the TRHB Team in matters related to the support of stated health facilities; coordinate joint mentorship, supervision, review meetings, case-based discussion & project appraisal.
• Represent AHF–ET at the TRHB and supported facility meetings, supervisions, etc.
• Takes the lead role in coordinating and providing quality HIV management at supported facilities as per the AHF standard and national guideline.
• Provide clinical mentorship and couching to supported facilities’ staff periodically; submit respective reports to AHF management and archive for documentation
• Develop a standard mentorship and coordination tools (Schedule for mentorship, and supervision, preceptor checklist, checklist for rapid assessment, periodic reporting, ….) that will guide the support to be provided
• Review the overall service provided in the supported facilities and develop mechanism for intra-facility referral that will help better patient outcome
• Establish a credit service agreement with nearby service providers & the supported facilities and monitor implementation. Review the payment request submitted by vendors
• Develop a mechanism to archive all support provide by AHF at the supported facilities that will be accessible and reviewed by AHF supervisors and facility management
• Establish electronic/virtual communication with supported facilities for fast and accurate support/report without physical visit
• In collaboration with ART clinic staff and team leaders, engage on regular direct care provision of clients at the ART clinic and ensure documentation of service provided
• Review status of adolescent support program of the facilities and develop and submit an action plan to strengthen the program and ensure a strong adolescence support service in each facility
• Follow the management of completed cases at the unit or by referral to other units in the same hospital or other specialty centers.
• Responsible for developing draft job description of staff assigned at supported facilities and developing a plan for staff deployment assigned by AHF.
• Develop a performance indicator for each deployed staff at the supported facilities
• Work with supported facilities’ staff and management to ensure unit staff are having the updated information and guidance and attending AHF-prepared CMEs
• Work with the Medical Director to complete performance appraisal of staff assigned at the supported facilities: have JD of all staff under supervision every time such staff is deployed
• Work with facility management and unit staff to have acceptance of AHF staff deployed at different units
• Evaluate activities that are given by the facility unit head to be executed by the AHF-deployed staff and decide and coordinate for executions
• Ensure supported facilities are networked with community support organizations and patients have access to community and social services
• Work with Country Office Site-Support team to streamline planning, MOU/Project development meetings, and supervisions
• Coordinate multidisciplinary AIDS team (MDAT) meetings, focus group discussions, & short business meetings that will improve overall quality of care being provided in the facilities
• Attend AHF-sponsored online CME courses and facilitate participation of facility unit staff to attend these courses
• Participate in Regional/National case review meetings and related workshops and share best experience/lesson to be learned with supported facility MDAT
• Facilitate continuous quality assurance & improvement program implementation by qualitative/quantitative assessment on a regular basis (as indicated in the AHF schedule): Strive for high-quality and client-centered services (simplified work flow & shorter waiting time)
• Ensure accurate and timely documentation and utilization of national and facility-specific format available and used in care and treatment program
• Work with AHF-Ethiopia Prevention Team in coordinating HIV prevention activities at the supported facilities
• Work with different units of the supported facilities to ensure suitable and sustainable supplies useful for quality HIV treatment
• Work with other partners supporting the facilities that AHF operates in such a way that it will boldly show AHF’s role and return of investment
• Consolidate monthly activity reports from different HIV units of the supported facilities and submit and send to the Country Office
• Prepare a weekly activity plan for the unit and submit short summary report at the end of the week to the supervisor
• Participate in the operational research protocols to answer important questions within AHF’s treatment and prevention programs.
• Participate in the development of annual/quarterly/monthly plans and monitor their implementation: Follow the continuous use of clinical data for program improvement
• Execute other activities related to the position as given by the National Medical Director or Country Program Director.

Education, Qualification, and Experience

• Degree of Doctor of Medicine from a recognized university; having further education like Public Health would be an advantage.
• Five (5) years of direct experience in patient management at ART/PMTCT clinic.
• Five (5) years of experience in HIV Clinical System Mentorship in the ART/ PMTCT, and TB/HIV programs.
• Experience in clinical program management and coordination is essential; further education in HIV-related courses would be an advantage.
• Experience working in facilities under Tigray regional Health Bureau
• Training on ART management & clinical mentorship would be a necessity; additional training on PMTCT, HCT & TB/HIV, MDR TB, Nutritional management for PLWH is an advantage.
• Experience with operational research and evidence-based healthcare is an added advantage.
• Proficient in computer & internet skills, including word processing, database, and presentation software; experience with MS Word, Excel, PowerPoint, and statistical analysis programs.
• Excellent written, verbal, and interpersonal communication skills with good command of English & Amharic languages; has expert-level skills in writing and speaking Tigrigna.
• Effective time management and meeting deadlines while maintaining quality.
• Must be highly organized and demonstrate multi-tasking ability.
• Flexible, proactive, and able to organize work independently with minimum supervision.
• Excellent interpersonal interaction skills and keen to work with good team spirit