Import Controller

Position Title: Import Controller

Locations: Head Office

Deadline: December 10, 2025

Job Purpose:

Monitor the status of imports from the moment of request by the Internal Client (through Purchase Requisitions) until on-time delivery on site. By working closely with internal and external stakeholders.

Key Responsibilities

• Follow up and record PFI for imported items.
• Arrange/prepare insurance application.
• Arrange/prepare CAD or LC forms.
• Arrange bank approvals for foreign orders using the hard copy document.
• Arrange bank approvals for foreign orders using the one window system.
• Ensure receiving of orders to intended receiver.
• Arrange/Facilitate docs for payments (CPO to Custom, Premium to Insurance)
• Maintain all foreign transaction files per category and per file to enable easy traceability of orders!
• Register foreign payments to enable calculate the total cost of the purchase per transaction.
• Collect receipts for payments related to foreign transaction and arrange settlements with finance.
• Register PFIs, submit to bank for FC application and follow up FC approval process.
• settlement of payments with Suppliers and Finance Department
• Send signed order sheet when necessary to conform order placing, & to put production timeline at the supplier before Bank approval is sent out.
• Upload Bank Approval on Ibeshare, to trigger order follow-up by Ibecor.
• Follow up on Purchase Order approvals with PO & PQ Administrator
• Place relevant KPI’s to avoid delays on the internal process & align with relevant stakeholders for improvement on gaps.
• Prepare & share a weekly report on the status of orders that are waiting for Bank Approval.
• Share insight on pre-import clearances related to different government bodies.
• Processes pre-import permit at the relevant government body for shipments that require one
• Making sure that PFIs sent from Suppliers (Ibecore) hold accurate information.
• Deal with the bank for foreign currency allocation.
• Deal with the Insurance company on the insurance rates of each transaction and make sure the coverage is complete
• Monitor orders are placed correctly and timely.
• Communicate with Supplier (Ibecor) to make sure orders are executed timely.
• Communicate with Ibecor /Supplier about cost-effective and safe shipment arrangement and timely vessel booking!
• Follow up on the shipments process and ensure timely /accurate dispatch of shipping documents.
• Deal with bank for settlement of the order and ensure timely collection of clearing documents.
• Ensure receiving of shipping documents timely, in full and without error.
• Align with Clearing Company to start clearance operation timely.
• Be contact person for any communication b/n Heineken and clearing company, Heineken and external parties (Banks, custom office, Health office…) for scope related to post shipment.
• Ensure Clearance and transportation activities have been made on time, less costly and safely.
• Register and follow up import purchase returns, and foreign currency settlements.
• Arrange insurance claim follow up insurance cases when such need arise.
• Follow up arrival of shipping docs, check completeness and align the documents with the outsourced forwarder.
• Reconcile docs, purchase statuses, and payment information with the outsourced forwarder.
• Make alignment on free of charge shipment with the relevant stakeholder, to make sure relevant documents are sent on time & in full to avoid penalty.
• Processes & follows up duty duty-free permit when required.
• Check duties, taxes are correct and timely paid, & relevant PQ/PO are available for
• Align with Breweries on timely renewal of Certificate of Competency, to avoid delays on getting shipment release.
• Prepare & share a report on foreign purchase settlement with National bank, insurance claims, return of deposit/Bond made to customs, duty-free, & free of charge shipments
• Ensure payment requests are correct and Heineken pays for expenses raised from its liability.
• Follow up and ensure service provider invoices is presented timely.
• Timely process service invoices for payment
• Resolve all issues regarding invoices timely and amicable.
• Provide to Finance with transparent cash flow requirements related to post activities
• Discusses alternative scenarios on the means and methods of importing materials.
• Identifies gaps between actual and required performance and based on agreement with suppliers and service providers (shipping document, clearance, and loading).
• Initiates, implements, and embeds improvements to import processes and supports TPM initiatives.
• Evaluate the Daily, weekly, and monthly reports and give feedback for correction or improvement, support the clearance company when necessary or escalate to a higher level if intervention is needed.
• Consolidate weekly bank approval reports.
• Share the status of payment of service providers
• Communicates and influences the relevant stakeholders on the various issues on import.
• Future development of oneself in a regularly changing country’s polices regarding imports
• PERFORMS OTHER DUTIES ASSIGNED BY THE LINE MANAGER

Job Requirements

Education

• University Degree in the field of: Business Administration, management, logistics, Economics

Experience and skills

• 2-3 years relevant analytical experience in Import and export, Logistics, Purchasing or Finance