WASH Support Officer –Hygiene Promotion (4 Positions)
WASH Support Officer –Hygiene Promotion, Job at Concern Worldwide Ethiopia
Deadline: September 13, 2025
Job Description
The purpose of the position is to ensure that quality hygiene promotion activities are implemented and integrated into Health, and Nutrition at community and Health facility level. The post is also responsible for planning, implementation, monitoring and evaluation of sanitation and hygiene promotion activities.
The hygiene promotion assistant is responsible for ensuring high quality and timely delivery of all the WASH-related Hygiene Promotion activities which contribute to the project objective. He/ She is responsible to support the implementation of rapid emergency response of hygiene and sanitation promotion by using appropriate hygiene promotion approaches, with required standard and principles, and level of participation. The position holder is also responsible for community mobilization, proper management of resources under the project and reporting periodically to woreda team leader and WASH Engineer.
Technical Support and Facilitation
• Actively participate and conduct different WASH need assessments.
• Conduct different hygiene & sanitation promotions and ensure the proper dissemination of Key hygiene message to the community at grass root level on different community meetings by using different hygiene promotion approaches
• Organize community level hygiene awareness campaigns, Hosting Global events (Hand washing day).
• Organize training for community representatives on Key WASH behaviors and prevention of feaco-oral disease transmission.
• Distribute, monitor and ensure the proper distribution of IEC materials to be used at community level.
• Work on building of the capacity of different Community groups and HEWs on WASH in emergency.
• Prepare detail work plan for hygiene promotion/education activities and ensure proper implementation of the same.
• Document and share lessons learned and success stories in relation to hygiene to inform future programming
• Ensure that the hygiene promotion activities are implemented based on the WASH quality standards established by CWW
• Daily monitoring and recording of field activities related to WASH-Hygiene promotion and track the project planned activity progress daily.
• Produces activity progress reports and submit to the supervisor as per the reporting schedule.
• Closely work with community Groups (CHVs, MtMSG, FtFSG, WASHCOs, clan leaders) and Kebele HEWs for hygiene and sanitation promotion activities
• Conduct different review meetings with woreda partners, HEWs and community representatives on progress of the hygiene promotion activities and beneficiary compliance and feedback management systems.
• Works closely with Woreda Health and Water Offices towards efficient and effective implementation of the response and emergency hygiene promotion activities
• Works in collaboration with other Concern staff, government partners & key stakeholder.
Coordination and networking
• To liaise with Government woreda Health office and kebele health posts and other relevant actors as requested by the line manager
• Establish good working relationships with Concern staff, government bodies and other stakeholders
• Coordinate with other Implementing Partners (IPs) in harmonizing hygiene promotion/education interventions
• Attending field based WASH Cluster meetings
Planning, Reporting and Accountability
• Contribute to the preparation of internal and external reports
• At all times, adhere to policies and guidelines of Concern.
• Give technical support at kebele level staff on mainstreaming gender protection, accountability and DRR in the implementation of hygiene and sanitation promotion
• Committed to CWW’s vision, mission and core values
• Ensure that all hygiene/sanitation promotion activities are documented and recorded including desegregated data and reported to the respective woreda team leader
Additional Duties
• Perform other duties assigned by the line manager for the accomplishment of programme objectives.
Gender Equity
Ensure that all HR policies and procedures relating to Concern Ethiopia’s gender equality strategy are implemented
Ensure that all gender sensitive policies and procedures are fully adhered to during recruitment processes
Contribute to promoting a gender sensitive working environment within Concern Ethiopia
Emergency response
Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopia Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.
Safeguarding
Post holder must be able to seek appropriate advice, report concerns, and be confident to ensure that they have been understood.
Understand Concern Worldwide and A2015 safeguarding structures and arrangements.
Work and practice in a manner that seeks to reduce the risk of abuse, harm or neglect.
Accountability
In line with the A2015 lead agency, Concern Worldwide, and its commitments under the Core Humanitarian Standard (CHS):
As relevant within this role, actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E).
Contribute to ensuring that the Feedback, Complaints & Response Mechanism (FCRM) is functional and accessible, that feedback and complaints are welcomed and addressed – with relevant staff whenever appropriate.
Contribute to the effective dissemination of information about the FCRM, safeguarding and expected staff behaviour among programme participants and communities (when this is feasible and relevant).
About You
Person specification:
Essential knowledge, skills and experience
- BA degree or college diploma in accounting, management and related field of studies with related to the role.
- Strong oral and written English
- Computer skills.
- 2-3 years relevant experience
- NGO experience is a plus.
Skills Required
• basic managerial skills.
• Technical and report writing skills
• Computer literate.
• Fluent spoken and written English.
• Good communication and interpersonal skills
Competencies
Candidates are expected to demonstrate abilities in the following priority competency areas (highlight 3-4 competencies in bold as appropriate):
| Managing Yourself | Planning and decision-making | 
| Leadership | Creativity and innovation | 
| Communication and working with others | Influence, advocacy and networking | 
| Delivering results | Change | 
We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
If this role sounds right for you, please apply with your CV and cover letter. Please be aware we may offer positions before the closing date. Concern reserves the right to interview and select the chosen candidate before closing date for receipt of applications, so early application is strongly recommended.
Important information:
Concern has an organizational Code of Conduct with three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organizations, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment.
By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking.
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
What we offer
- A competitive salary and benefit package
- Excellent medical benefits (100% cover including dependents)
- 20 days annual leave
- 26 weeks (paid) maternity leave, 18weeks (unpaid) parental leave.
- Communication
How to Apply
Interested applicants should send non-returnable C.V., application letter outlining how their experience and education fit this vacancy through: https://forms.gle/38xzyFkyuVpQas8i6 . Please note that there is no need to submit your supporting documents at this stage:
Women and people with disability are highly encouraged to apply!
 
				


