WASH Operations Manager

Location: Addis Ababa, Ethiopia

Organization: World Vision International

Deadline: September 23, 2025

Job Description

Employee Contract Type:

Local – Fixed Term Employee (Fixed Term)

Leadership and Team Building

• Foster a collaborative team environment, providing mentorship and supporting professional development for staff.

Capacity Building

• Support and mentor local institutions (CBOs, FBOs, etc.) and smaller NGOs to enhance their capabilities and ensure compliance with project standards.

Resource Stewardship

• Enforce accountability by ensuring efficient resource utilization, adherence to internal controls, and achieving satisfactory financial and operational audit results.

Leadership & Oversight of WASH Program

• Provide day-to-day operational oversight of all WASH projects and Project Managers.
• Set clear targets, deliverables, and timelines for each project.
• Monitor progress against work plans, budgets, and donor requirements.
• Facilitate integration, learning, and adaptation across projects.
• Engage with the Local Partnerships Specialist to implement the Localisation Roadmap, strengthening local partner capacity through targeted training and mentorship.
• Ensure cross-cutting themes (nexus approach, gender-lens, conflict sensitivity, safeguarding, do no harm, faith & development) are systematically applied

Performance Management of WASH Project Managers

• Supervise, coach, and mentor WASH Project Managers.
• Conduct regular performance reviews and provide constructive feedback.
• Identify and address capacity gaps through training, mentorship, and partnership learning.
• Promote a culture of accountability, excellence, collaboration, and inclusion.
• Encourage documentation and sharing of most significant change stories to highlight impact and motivate teams

Programme Quality & Compliance

• Ensure projects meet WV, donor, and government WASH technical and operational standards.
• Oversee monitoring, evaluation, learning, and reporting processes in collaboration with MEAL.
• Capture and share innovations and best practices with Technical, MEAL, and RAM teams for scale-up and stakeholder engagement.
• Address project implementation challenges promptly and effectively.
• Ensure compliance with safeguarding, safety, environmental, and conflict-sensitive standards

Financial & Resource Management

• Monitor and approve WASH project budgets.
• Track expenditure and ensure cost-effective use of resources.
• Work with Finance and Supply Chain teams to address budget, procurement, and resource bottlenecks.
• Support timely and accurate donor financial reporting.
• Contribute to resource acquisition efforts by providing WASH technical input for proposals in collaboration with RAM and Marketing teams

Stakeholder Coordination & Reporting

• Maintain regular communication with donors, government agencies, and sector partners.
• Represent WV Ethiopia in WASH coordination forums and clusters.
• Support advocacy for WASH priorities at national and regional levels.
• Ensure timely submission of accurate donor and internal reports.
• Capture and share success stories and programme learnings with external stakeholders to strengthen WV’s positioning

Humanitarian WASH Response Management

• Oversee WASH emergency response projects during crises.
• Ensure rapid mobilisation and coordination of emergency teams.
• Integrate anticipatory action, resilience-building, and early recovery into humanitarian WASH responses.
• Ensure inclusive, conflict-sensitive, and locally partnered approaches in emergency programming.
• Document and share lessons learned and innovations for future response improvement

Required Education, training, license, registration, and/or Certification

• Bachelor’s degree in Civil/Water Engineering, Public Health, Environmental Engineering, or related field (Master’s preferred).

Required Professional Experience

• Minimum 5 – 10 years of experience in WASH project management, with at least 3 years in a leadership/operations management role.
• Proven ability to manage multiple projects and teams simultaneously.
• Strong skills in budget oversight, project monitoring, and donor compliance.
• Strong understanding of Ethiopian WASH sector policies, strategies, and regulatory requirements.
• Excellent interpersonal and leadership skills, with the ability to motivate and manage diverse teams.
• Strong report writing, analytical, and presentation skills in English.

Required Language(s)

• Amharic
• English

Required travel and/or work environment accommodations

• Based in Addis Ababa with 30–40% travel to field sites, including fragile and humanitarian contexts.
• Requires occasional travel to remote and insecure locations with basic living conditions.
• May involve extended working hours during emergency responses or major donor deadlines.

Preferred Experience, Knowledge and/or Key Competencies

• Be Safe and Resilient
• Build Relationships
• Learn and Develop
• Partner and Collaborate
• Deliver Results
• Be Accountable
• Improve and Innovate
• Embrace Change
• Experience in both humanitarian and development WASH programming.
• Experience managing large-scale, multi-donor WASH portfolios.
• Familiarity with climate-resilient WASH solutions and digital monitoring systems.

 

Applicant Types Accepted:

Local Applicants Only.

 

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