Location: Addis Ababa, Ethiopia
Organization: Dashen Bank
Deadline: November 22, 2026
Job Description
Vacancy Number: DB_EX/HO/057/26
Job Summary
- Vendor Management Officer is responsible to provide support in executing the supplier relationship steps and processes to ensure continued provision of cost effective and quality services.
Academic and Professional Qualifications
- Bachelor’s Degree in Business Administration/ Logistics Management/ Property Management/ Purchasing & Supplies Management or other related fields.
- Relevant professional qualifications and certifications are an added advantage.
Experience
- At least four (4) years relevant experience in a similar role.
Functional/Technical Competencies
- Service level agreement preparation: Capability to effectively create, develop and negotiate SLAs between service providers and their customers.
- Data analysis and interpretation: Ability to analyze and interpret vendor data from various sources to identify trends and insights, and recommend viable solutions.
- Quality assurance: Ability of conducting inspections to verify compliance with quality control procedures and identifying opportunities for process improvement.
Behavioral Competencies
- Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement
- Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
- Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.
- Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
- Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
- Continuous Improvement: Commitment to always finding ways to do things better.
- Agility: Ability to move quickly and easily.
- Responsiveness: Ability to adapt to change and meet new demands quickly.
- Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
- Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
- Empathy: Understand and share the feelings, perspectives and experiences of customers.
- Data driven; Consistently utilizing data to drive work and make informed decisions.
- Respect: is the glue that holds teams, organizations, customers together.
- Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
- Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
- Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
For Any Enquiry or Support Request
- 011-5-18-03-54
- 011-5-18-03-55
- 011-5-18-09-18