Specialized Technician IT – Coordination

Main purpose of the Position

Performing autonomously, specific complex / advanced installation, maintenance works and repairs depending on technician’s specialization (requiring special/qualifications/training), according to supervisor’s instructions and MSF standards and procedures, to ensure a proper functioning and maintenance of MSF equipment, installations, and infrastructures.

Accountabilities

• Performing autonomously, all necessary complex / advanced installations, maintenance, and repairs (i.e. requiring special qualifications/training), according to the supervisor’s instructions and executes any needed tests after any repair or maintenance. Including the following functions:
  • Qualified Electrician
  • Qualified Mechanic
  • Biomed Technician
  • IT Technician
• Making suggestions regarding any repair or maintenance work needed in MSF electrical installations, equipment and/or vehicles and assisting logistics department for any relative work needed.
• Managing the stock of consumable items, filling in the stock cards, carrying out physical stock inventories, executing orders necessary for renewing stock, avoiding any shortage.
• Responsible for the equipment and tools, including extinguishers, checking they are correctly and safely used, maintaining, and renewing them when necessary and keeping the inventory updated.
• Keeping working area clean and tidy.
• Ensuring that all record sheets and books related to logistical maintenance are always completed. Preparing needed reports before and after any repair or required maintenance.
• Immediately informing the line manager of any problems that arise in the course of the work, particularly regarding damage, loss, theft,
  or attempted break-ins.
• Working in collaboration with other specialized technicians and workers, if necessary, or managing a small team of workers.

MSF Section/Context-Specific Accountabilities

• Performing autonomously, all necessary complex / advanced installations, maintenance, and repairs according to the supervisor’s instructions and executes any needed tests after any repair or maintenance.
• Making suggestions regarding any repair or maintenance work needed in MSF ICT installations and assisting ICT department for any relative work needed.
• Managing the inventory of ICT and Non-ICT Equipment and tools, Scanning the barcodes regularly, registering Assets on TMS regularly, carrying out physical stock inventories, Record keeping of all Loan documents and donation certificates and Ensure UpToDate Asset Inventory List.
• Schedule and carry out preventive and corrective maintenance.
• Immediately informing the line manager of any problems that arise in the course of the work, particularly regarding damage.
• Providing user support with collaboration of ICT supervisor educational support (briefing, training, and support, etc.) dealing with IT and Telecom systems.
• Gap filling in the absence of ICT Specialist.
• Support in the assessment of standard ICT materials and services in the local market.
• Regular check of the office backup system and ensure that the required backups is done regularly.
• Involve in the enrolment of the new windows environment.
• Prepare all the necessary material for the Emergency Intervention, following the MSF standards.
• Carry out possible field visits to the projects to give technical support.
• Prepare ICT equipment (Network, Server, photocopiers, printers etc..) regular maintenance plan, Prepare a maintenance and repair agreement with the
• Support IT team for telecommunication Service requests.
• Follow-up the Closed User group (CUG) package addition and cancellation for the Country Office and for the projects.