Social Service Worker (SSW) -9 Positions

Fayyaa Integrated Development Organization (FIDO) is an Ethiopian Resident Charity established in 2002 by Ethiopian volunteers. Since its establishment, FIDO has implemented a wide range of development and humanitarian projects across Oromia, Southern Ethiopia, Somali Regional State, and Addis Ababa City Administration.

The organization has worked in HIV prevention, care and treatment services, support for Orphans and Vulnerable Children (OVC), maternal and child health promotion, malaria prevention, school and health facility construction, youth development, Humanitarian project and gender-based violence (GBV) prevention programs.

FIDO has been awarded a USG grant to implement the Sustaining Integrated Community HIV Response in Oromia (SICHRO) project in partnership with ISHDO and Project HOPE. FIDO invites qualified and competent applicants to apply for the following positions:

• Duty Stations: Chora, Alle, Alge Sachi, Didu, Meta Robi
• Reports To: Care and Support Officer
• Employment Type: Full-Time Contract
• Number of Positions: 9
• Salary: As per the Organization’s Salary Scale

Position Summary

The Social Service Worker (SSW) will facilitate and support HIV-related case management activities for Children and Adolescents Living with HIV (CALHIV), HIV-Exposed Infants (HEI), Pregnant and Breastfeeding Women (PBFW), and People Living with HIV (PLHIV). The role focuses on improving access to treatment, adherence support, referral services, and continuity of care.

Key Responsibilities

Case Management and Household Support

• Conduct routine household visits and case management activities.
• Enroll HIV-positive pregnant women, HEI, and CALHIV into care and treatment services.
• Conduct household assessments and develop care plans.
• Mentor and support Case Workers (CWs).
• Collect and report beneficiary service data using Comcare.
• Follow up on VLT, IIT, HEI, and Tx-Curr line lists.
• Strengthen pediatric peer-support interventions.
• Collaborate closely with Community Engagement Facilitators (CEF).

HIV-Specific Case Management

• Support identification and enrollment of HIV-positive clients.
• Conduct HIV risk assessments and health screenings.
• Follow up on AHD, high viral load, and unstable HIV cases.
• Ensure timely referral and linkage to health services.

Referral and Linkage

• Facilitate referrals to community-based services.
• Strengthen partnerships with faith-based institutions.
• Support pediatric HIV testing and ART adherence interventions.
• Maintain updated service directories.
• Strengthening collaboration among health facilities and community structures.

Monitoring and Reporting

• Prepare and submit periodic reports.
• Maintain service tracking registers.
• Document best practices, challenges, and lessons learned.

Ensure confidentiality and ethical case management standards

Required Qualifications

Education

• Bachelor’s degree in public health, Nursing, Social Work, or related fields.

Experience

• Minimum of 2 years of experience in community-based HIV prevention, care, and treatment programs.

Technical Competencies

• Knowledge of HIV case management and ART adherence support.
• Experience conducting household and HIV-risk assessments.
• Familiarity with referral systems and community-based programming.
• Excellent mentoring and supervisory skills.
• Strong interpersonal and communication skills.
• Commitment to confidentiality, ethics, and child protection principles.

Language

• Fluency in Afaan Oromo is required.
• Working knowledge of English is an advantage.

Working Conditions

The position requires a 40-hour workweek, including occasional weekend and after-hours work. The role involves close collaboration with health facilities, community structures, and beneficiaries.