Senior, Training, Staff Development

Position: Senior, Training, Staff Development

Place of Work: Head Office, Addis Ababa

About the Organization:

Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia (MFI/071/2024) under Proclamation No. 626/2009, we champion community upliftment by blending profitability with social impact. Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. With a focus on innovation and inclusivity, KHMFI leads microfinance excellence, empowering individuals for a brighter future. Join our transformative vision and help shape a better tomorrow with us.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Conduct comprehensive Training Needs Assessments (TNA) across all branches and head office units Lead the institution’s performance management cycle, including target setting, monitoring, and annual appraisals.
• Lead the full performance management cycle from target setting and monitoring to annual appraisals ensuring all standards align with the Company’s Strategic Plan..
• Utilize performance appraisal data to identify skill gaps and design targeted training interventions to enhance staff productivity and close performance gaps.
• Design, develop, and facilitate high-impact training programs and workshops tailored to the microfinance sector, covering areas such as customer service, teller operations, and leadership development.
• Collaborate with department heads to design and implement career development plans, mentorship programs, and succession planning frameworks to foster professional growth.
• Coordinate end-to-end induction and orientation programs for new employees, ensuring immediate alignment with KHMFI’s institutional culture, values, and operational standards.
• Develop and maintain the institutional training manual and standardized operational procedures for staff capacity building.
• Formulate and manage the annual training and development budget, ensuring cost-effective resource allocation and identifying external partnerships with consultants or educational institutions as needed.
• Oversee the maintenance of comprehensive training and performance records. Evaluate program effectiveness through assessments, feedback, and observation, providing analytical reports to Human Capital Manager for continuous improvement.
• Stay informed on microfinance industry trends, best practices, and modern pedagogical techniques to champion a culture of continuous learning and high performance.
• Perform additional responsibilities as assigned by the supervisor.

Terms of Employment: Permanent

Salary: As per the Institution’s salary scale

Closing Date: June 1, 2026

EDUCATION & EXPERIENCE

• BA Degree in Human Resource Management, Management or a related field.
• 4/6 years of relevant experience specifically within the microfinance industry.

TECHNICAL AND OTHER SKILLS

• Strong instructional design, facilitation, and public speaking skills.
• Deep understanding of training methodology, performance management, and organizational development.
• Proven ability to translate business strategies into actionable learning initiatives.
• Excellent project management skills with the ability to manage multiple training programs simultaneously.
• Strong analytical skills with proficiency in data collection and reporting.
• Demonstrated leadership, interpersonal, and communication skills.
• High sense of ethics, integrity, and commitment to staff empowerment.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).