Categories: Vacancies, April 2026

Senior Knowledge Manager Officer MDD, AU, P3, Addis Ababa, NORCAP

Location: Addis Ababa – Deployment

Organization: Norwegian Refugee Council (NRC)

Deadline: April 25, 2025, 11:59 PM

Job Description

NORCAP’s mission is to improve aid to protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peace building sectors, we collaborate with local, national and international partners on finding solutions that meet the needs of people at risk.

We do this by:

Supporting humanitarian, development and peace building initiatives that protect and empower people
Improving impact at the global and local level through joint projects with partners and stakeholders
Providing expertise and developing capacity that enable partners to meet the needs of people in fragile situations and crises
Strengthening the global system that we are part of through support for leadership, coordination and policy development
Building bridges between the humanitarian, development and peace building sectors

We are seeking a Senior Knowledge Management Officer for a 1-year term, with a 3-month probation period, based in Addis Ababa, Ethiopia. The role involves documenting, monitoring, and reporting on mediation and dialogue processes under the Silencing the Guns Unit and Mediation and Dialogue Division, reporting directly to the Head of MDD.

Only applicants from the AU member states will be considered.

African Union

The African Union (AU), established in 2002 as a unique Pan African continental body, is charged with spearheading Africa’s rapid integration and sustainable development by promoting unity, solidarity, cohesion and cooperation among the peoples of Africa and African States as well as fostering international cooperation. Its Headquarters is located in Addis Ababa, Ethiopia.

Mediation and Dialogue Division (MDD)

The Mediation and Dialogue Division (MDD) of the African Union’s (AU) Political Affairs, Peace and Security Department (PAPS) was established in 2021 and is mandated to provide technical and operational support on the preventive diplomacy, mediation, dialogue, and reconciliation efforts undertaken by the Commission (i.e., through Special Envoys, High Representatives, Panel of the Wise and its subsidiary mechanisms – PanWise & FemWise-Africa, etc.), as well as to the RECs/RMs and Member States.

Organizational Setting and Reporting

Working in the framework of the Silencing the Guns Unit and the Mediation and Dialogue Division (MDD), in the implementation of their mandate, the Senior Knowledge Management Officer will be under the direct supervision of the Head of MDD. The officer will be responsible for effective documentation, monitoring, and reporting on Mediation and Dialogue processes.

Responsibilities

Senior Knowledge Management Officer will be expected to:

Duties & Responsibilities

Manage the Knowledge Management (KM) strategy and platform of the Mediation and Dialogue Division, including meticulous documentation of AU-led mediation processes;
Lead the compilation and analysis of data collected from Intervention and activities of AU member states in the implementation of AU led or supported Mediation Processes;
Develop and oversee the implementation of KM policies and procedures, designing and managing KM systems and tools, and overseeing the dissemination and use of knowledge resources;
Ensure adequate liaison with other AU Organs or offices, RECs/RMs, the UN and other Organizations, Institutions, and the RECs/RMs on matters related to Knowledge management;
Coordinates and manages day-to-day project operations and team priorities of the Knowledge Management function;
Monitor and analyzes knowledge management networks, tools and methodologies and their viability to support and promote new and emerging development opportunities;
Conducts research to strengthen the Knowledge Management function and to stay abreast of new developments in the respective professions of Archives, Knowledge Management and Library.
Organize initiatives to strengthen the capacity of the Knowledge Management function through workshops or seminars that lead to the formation of communities of Practice, collaborations with both internal and external stakeholders as well as to popularize the roles of Knowledge Management;
Draft and consolidate reports for the attention of the supervisors/ AU Commission Leadership and Policy Organs;
Perform any other related responsibilities as may be assigned.

You are encouraged to read the full Terms of Reference before applying.

Qualifications

To excel in this role, candidates should possess the following qualifications and skills:

Education:
- A Master’s degree in business or public administration, management, statistics, economics, political science or other related fields; with seven (7) years of experience at specialist or expertise level in programme/project management area of work.
- A Bachelor degree in the above-mentioned fields with at least ten (10) years relevant experience will be considered in lieu of a Master’s degree;

Work Experience:
- Good comparative knowledge of KM strategies of the AU, RECs/RMs or the UN is desirable;
- Knowledge of African Union Agenda 2063 and its flagship project of Silencing the Guns would be advantageous;
- Previous experience with Government, NGO, multilateral, regional or international institutions would be advantageous;

Skills and Competencies:
- Proven ICT skills, especially in MS-Excel and Statistical Data software’s;
- Sound planning and organizational skills, with excellent attention to detail;
- Excellent communication and writing skills, including sound concept development and reporting skills;
- Ability to work under pressure, stay on track and meet deadlines;
- Ability to understand the work of governments, NGOs and multi-lateral institutions
- Computer literate and well versed in the use of the Internet, Power Point, Excel and Word;
- Excellent interpersonal skills and ability to work closely with colleagues in a multi-cultural environment and multi-lateral institution.
Languages:
- Proficiency in English is a must.
- Knowledge of a third or all of the other AU working languages would be an added advantage.

Tenure of Appointment

The appointment shall be for a period of one (1) year, with the possibility of renewal, the first three (3) months of which shall be on probation.

Remuneration

The salary attached to the position is at P3 Step 5 inclusive of all allowances for internationally recruited staff.

The main competencies of a NORCAP Expert:

Building working relationships
Planning and organising
Adaptability
Resilience

What we offer

Rewarding work for a renowned global organisation
Access to a network of humanitarian, peace, and development professionals
A dedicated Staff Care Unit

How to apply

When submitting your application, kindly register in English your full employment history and education. Please include your full name as written in your passport. Uploaded CVs alone will not be reviewed.
NORCAP values diversity, equity and inclusion. We welcome applications from all qualified candidates.
NORCAP reserves the right to conduct a full background check on shortlisted candidates .
Approved Health Certificate will be required prior to contract commencement and assignment.
Feedback will be given to all applicants within four weeks after the closing of this advertisement.
Apply before 25th April 2025, 23.59 PM (Oslo time)