Sales & Growth Director

Job Summary:

The Sales & Growth Director will lead the sales function and drive business growth by developing and executing effective sales and expansion strategies. This role combines leadership, strategy, and execution, focusing on achieving ambitious sales targets, developing new market opportunities, and ensuring customer satisfaction. The Director will also collaborate across departments to align sales initiatives with overall business objectives and long-term growth goals.

Key Responsibilities:

Leadership & Team Development

• Lead, inspire, and coach the sales team to achieve individual and collective sales targets.
• Recruit, onboard, and develop sales staff through training and continuous performance management.
• Organize schedules, workloads, and territories to maximize team efficiency.

Sales Strategy & Growth

• Define and execute the company’s sales and growth strategy.
• Set and monitor ambitious but realistic sales targets and KPIs.
• Identify and develop new markets, business opportunities, and customer segments.
• Conduct regular market and competitor analysis to inform strategic decisions.

Performance & Reporting

• Track and evaluate team and individual sales performance against targets.
• Prepare regular reports and insights for senior management on progress and challenges.

Customer & Market Focus

• Build and maintain strong relationships with key clients and partners.
• Resolve escalated customer issues promptly to ensure satisfaction and retention.
• Monitor customer feedback and market conditions to adjust strategies proactively.

Collaboration & Alignment

• Work closely with marketing, product, and operations to ensure unified go-to-market strategies.
• Share market intelligence with relevant departments to support product and business decisions.

Budget & Resources

• Manage the sales budget and allocate resources effectively.
• Recommend investments in tools, training, or initiatives that improve sales outcomes.

Continuous Improvement

• Stay up to date with sales trends, growth strategies, and industry best practices.
• Drive innovation and continuous improvement within the sales organization.

• Bachelor’s degree (minimum diploma accepted) in Business Administration, Marketing, or a related field.
• Minimum of 5 years in sales, including at least 2 years in sales leadership/management.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze data, market trends, and translate insights into strategies.
• Problem-solving mindset with strong decision-making ability.