Restoring Family Links Field officer

Location: East Borena and covers both Negelle and Adola, Ethiopia

Organization: Ethiopian Red Cross Society (ERCS) – Oromia Branch

Deadline: April 3, 2026

Job Description

  • Work Unit: ERCS Adola and Negelle areas Zonal Branch
  • Reports to: ERCS Zonal Branch Head
  • Place/Duty station: Based in East Borena and covers both Negelle and Adola.
  • Salary: As per the national society’s salary scale
  • Duration: 1 Year
  • Employment Type: contract-based

II. Job Summary

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Under the general supervision and guidance of the regional program RFL Coordinator /zonal operation head, the Restoring Family Links officer plans, implements and reports to the immediate supervisor accordingly; implements and facilitates the national RFL policy and procedure collecting, sorting, dispatching, exchanging and tracking the statuses of tracing requests and Red Cross Messages (RCM’s) in the respective branch; networks with stakeholders and handles communication matters of the branch RFL services; distributes restoring family links tools to social workers/volunteers; assesses training needs of social workers/volunteers, community awareness and provides trainings and awareness raising to the target groups when needed.

III. Specific Duties and Responsibilities

  • Plans, implements and reports the overall RFL activities in the IDPs /migrants/ returnees he/she was assigned
  • Prepares action plan for the activities in IDPs /migrants/ returnees/host communities he/she was assigned and implement accordingly
  • Collects, registers and delivers incoming and outgoing Red Cross Messages IDPs /migrants/ returnees/ host communities he/she was assigned
  • Conducts tracing of missed person in operational areas the IDPs /migrants/ returnees/host communities he/she was assigned
  • Collects tracing requests IDPs /migrants/ returnees/host communities he/she was assigned
  • Collects and manage tools allocated to run RFL activities in the IDPs /migrants/ returnees/host communities he/she was assigned
  • Implements a national society RFL policy and procedures;
  • Networks with stakeholders who are working in IDPs /migrants/ returnees/host communities he/she was assigned
  • Attend working groups(task forces) such as Child Protection in refugee camps he/she was assigned
  • Distribute RFL tools, identification materials, stationery and other relevant materials to social workers/volunteers on time in IDPs /migrants/ returnees/host communities he/she was assigned
  • Assesses, Recruits, trains, deploys and coordinates new volunteers in the IDPs and in the host communities;
  • Assesses training needs/gaps, prepares the appropriate trainings, coordinates and provides a training/refresher courses to social workers/volunteers in cooperation with the regional and HQ RFL unit;
  • Identifies RFLawareness gaps IDPs /migrants/ returnees and in the communities and provide tailored RFL dissemination training;
  • Makes efforts that upgrade the level and quality of missing families reunification service of the Society;
  • Prepares standard monthly, quarterly, biannual and annual reports of RFL activities and submit to the regional RFL coordinator /Zonal operational Heads.
  • Undertakes close monitoring and supervision of RFL work and coaches volunteers in the zone/zones.
  • Ensures that incoming and outgoing RFL tools chronologically registered on permanent book at the IDPs /migrants/ returnees she/she was assigned
  • Follows up the status of Red Cross Messages and handles tracing requests dispatched from the regional/zonal branch and respond following the procedure of the national Society (NS)
  • Performs other related duties and responsibilities as assigned by the branch.

Job Specification

  • First degree/Master’s Degree in Disaster Risk Management/ Management/ Social Work/Sociology/ Social Anthropology/ Social Psychology /Applied Psychology and related fields, with 4/2 years of related working experience especially in the area of protection.

Language

  • Fluency in spoken English, Afan Oromo, and Amharic
  • Note: Women applicants are highly encouraged to apply
Required Skills
  • Oral and written communication
  • Risk assessment
  • organizational skill

How to Apply

Interested candidates should submit their CV and a cover letter outlining their suitability for the role via: >>https://ee.ifrc.org/x/6ZWz2a7l.

Applications must be received within ten (10) days of this vacancy announcement.

All submissions should be directed to the Oromia Regional Branch Office.

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