Refferal Corridor Officer
Location: Gondar, Ethiopia
Organization: MSD
Deadline: 17 November 2026
Job Description
MSD is an indigenous, non-profit civil society organization established in 1999 with a mission to improve the health, well-being, and socio-economic conditions of communities across Ethiopia. Over the past decades, MSD has evolved into a well-established development and humanitarian organization, delivering evidence-based, community-centered programs that respond to the evolving needs of vulnerable and underserved populations.
MSD implements integrated programs across a broad range of thematic areas, including: Health and Nutrition: TB, HIV/AIDS, sexual and reproductive health (SRH), maternal, newborn and child health (MNCH), and nutrition.
Education and Skills Development: Access to quality education, technical and vocational education and training (TVET), and skills development. Social Mobilization and Livelihoods: Economic strengthening, community mobilization, and prevention of harmful traditional practices (HTPs), gender-based violence (GBV), and female genital mutilation (FGM), Migration and Trafficking: Safe migration, protection, rehabilitation, and reintegration support for migrants, returnees, and victims of trafficking; Child Care and Development: Child protection, early childhood care and development, and infant and young child feeding. , Human Rights and Good Governance: Democratization, peace building, social accountability, civic engagement, and dialogue; Humanitarian and Emergency Response: Integrated assistance and protection services for communities affected by conflict, displacement, disasters, and other emergencies; and Environment and Climate Change: Environmental sustainability, climate resilience, and biodiversity conservation.
Through these integrated programs, MSD works in close collaboration with federal and regional government institutions, communities, civil society organizations, development and humanitarian partners, and other stakeholders to strengthen local systems, expand access to essential services, promote inclusion and equity, and build resilient communities across Ethiopia.
Project Background:
The Border Security Programme (BSP) is a UK Foreign, Commonwealth and Development Office (FCDO)-funded regional initiative designed to address organized immigration crime (OIC), strengthen border security, and contribute to safer borders and communities. The programme seeks to reduce the activities and influence of criminal networks involved in facilitating irregular migration, human smuggling, human trafficking, document fraud, and other forms of organized immigration-related crime. It adopts a comprehensive, multi-sectoral approach that combines institutional capacity strengthening, evidence-based decision-making, community participation, and protection support for individuals affected by organized immigration crime.
MSD is looking for qualified and competent applicants for the following position:
Position: Refferal Corridor Officer
Location: Gondar
Salary: Negotiable subject to organizational salary scale and project budget
No. Required: 1
Gender: Both male and female are invited, and women are highly encouraged to apply.
Term of Employment: Contract
Job Summary
The Referral Corridor Officer is responsible for coordinating, strengthening, and maintaining effective protection referral pathways along the Northern Migration Corridor, with a particular focus on facilitating access to essential services for vulnerable migrants, returnees, unaccompanied and separated children (UASC), and survivors of human trafficking. Based in Gondar and reporting to the Migration/Protection Coordinator, the Officer ensures effective coordination and follow-up of referrals between relevant government institutions, humanitarian organizations, civil society organizations, and specialized service providers.
The position supports the identification and mapping of available services, establishment and strengthening of referral networks, coordination of cross-location and cross-border referral arrangements, and monitoring of referral outcomes to ensure timely, safe, accessible, and appropriate assistance. The Officer works closely with Migration/Protection Officers, Referral Officers, GBV Case Management Officers, government counterparts, and other programme stakeholders to strengthen continuity of care, protection services, and reintegration support. The role also ensures proper referral documentation, confidentiality, informed consent, data protection, and compliance with survivor-centred and do-no-harm principles.
Qualification Requirements:
1. Education
• Bachelor’s degree in Social Work, Sociology, Psychology, Public Health, Development Studies, Social Sciences, or other relevant fields.
• Additional training or certification in migration management, human trafficking, protection, case management, or humanitarian response is an advantage.
2. Experience
• At least 3–5 years of relevant professional experience in migration, human trafficking, protection, or humanitarian programming.
• Demonstrated experience in coordinating protection and referral services along migration corridors, particularly for vulnerable migrants, returnees, unaccompanied and separated children (UASC), and survivors of human trafficking.
• Experience in identifying, mapping, and coordinating with government institutions, NGOs, shelters, health facilities, legal aid providers, and other service providers along migration routes.
• Proven experience in facilitating safe referrals, case follow-up, and access to medical, psychosocial, legal, shelter, and reintegration services.
• Experience in establishing and maintaining multi-stakeholder referral networks and coordination mechanisms.
• Experience in documenting referral cases, tracking service utilization, and preparing periodic reports.
3. Training and Technical Knowledge
• Migration management, migration governance, and human trafficking prevention and response.
• Protection principles, case management, and referral pathway management.
• GBV response, child protection, and survivor-centred approaches.
• Psychological First Aid (PFA) and basic psychosocial support.
• Safe migration, migrant protection, and reintegration approaches.
• Safeguarding, PSEAH, confidentiality, informed consent, and data protection.
• Knowledge of national migration policies, anti-trafficking frameworks, and available protection services is an advantage.
4. Expected Skills and Competencies
• Strong coordination and networking skills to establish and maintain effective referral relationships along migration corridors.
• Ability to identify service providers, assess service availability, update referral directories, and strengthen referral pathways.
• Strong capacity to coordinate timely and safe referrals for migrants and other vulnerable groups.
• Excellent communication, negotiation, facilitation, and interpersonal skills.
• Strong case documentation, follow-up, data management, and reporting skills.
• Ability to handle sensitive protection cases with confidentiality, empathy, professionalism, and respect for survivors’ dignity.
• Ability to coordinate effectively with government offices, civil society organizations, humanitarian actors, and community structures.
• Strong organizational, problem-solving, and time-management skills.
• Good computer skills, particularly MS Word, Excel, and digital case management and referral tracking systems.
5. Language Proficiency
• Excellent written and spoken Amharic is mandatory.
• Good written and spoken English.
How to Apply:
Applicants can send their CV which is not more than 3 through: >> https://carrier.msd.et/
• Please note that only shortlisted candidates will be contacted. Female Candidates are highly encouraged to apply.
