Program Manager I – Emergency Shelter and Settlement

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia’s most vulnerable communities. Moving beyond emergency response, CRS’ disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS’s humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes equality and inclusion, and mitigates the impact of COVID-19.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.

Job Title:                       Program Manager I – Emergency Shelter and Settlement

Band:                            IX

Required number:      One

Employment Term:     Indefinite Term contingent on funding of the program

Reports To:                   Program Manager II – Emergency

Country/Location:       CRS Ethiopia/Addis Abba

Job Summary:

As a member of Programs Team, the candidate will facilitate achievement of high-quality project objectives by leading the Program Quality Unit for the Amhara emergency programming and advancing CRS work serving the poor and vulnerable. Your coordination and relationship management skills will ensure that CRS applies best practices related to programming and partnership, and constantly works towards improving the impact of its benefits to those we serve. Over the candidate will be expected to support the emergency team in areas of technical expertise across the emergency unit and beyond and lead the proposal and concept note development related to shelter and settlement. Further the candidate will work to strengthen CRS and partner capacity in the above areas of emergency responses and monitor and supervise staffs supporting the Amhara response.

Job Responsibilities:

• Manage and implement all activities throughout relevant project cycles – project design, start-up, implementation, and close-out – to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
• Ensure compliance with MEAL requirements and work with partners to establish and maintain systems for tracking indicators and targets.
• Lead the process designing emergency tools, guideline, and procedure to help smooth implementation of programing.
• Engage at nation and field level cluster coordination forms and working groups.
• Provide technical and programmatic leadership to all CRS projects in Amhara.
• Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
• Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
• Help identify, assess and strengthen partnerships relevant to Emergency, applying appropriate application of partnership concepts, tools and approaches.
• Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
• Help identify, assess, and strengthen partnerships, applying appropriate application of partnership concepts, tools and approaches.
• Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources
• Demonstrate a range of competencies including interagency coordination, partner capacity strengthening, and technical expertise across multiple programmatic areas (monitoring, accountability, protection, distributions, and shelter).

Typical Background, Experience & Requirements:

Education and Experience

• MA/BA Degree in Management, International Development, Social Science, related field with 4 years’ relevant experience for MA degree or 6 years’ relevant experience for BA degree for an international NGO. Additional education may substitute for some experience.
• Additional demonstrated ability to lead a technical team in one or more of the following technical areas: MEAL, Emergency Response, WASH, Health & Nutrition
• Minimum three years’ experience in a senior position that demonstrates mentoring staff to achieve program results
• Demonstrated ability to work both strategically and at an appropriate level of detail to lead a complex program and consortium, excellent analytical skills
• Personal qualities include flexibility, persistence, and ability to work well with people and cross-cultural skills
• Excellent partnership skills and the ability to interact effectively with donors, collaborating agencies, and local partners demonstrated through close work experience with international NGOs
• Knowledge of USAID and USG grant regulations and procedures. Prior management of USAID funding required; knowledge of Title II policies and procedures preferred
• Computer literate, with strong knowledge of MS Office applications, spread sheets, database programs, and statistical software packages.

Personal Skills

• Analysis and problem-solving skills with ability to make sound judgment
• Strong relationship management skills and the ability to work closely with local partners

• Proactive, results-oriented, and service-oriented
• Attention to detail, accuracy, and timeliness in executing assigned responsibilities
• Strong facilitation and creative problem-solving skills.

Required/Desired Foreign Language: Amharic and English essential.

Travel Required: 35%

Key Working Relationships:

• Supervisory: three or more Senior Project Officers/Project Officers
• Internal: Head of Programs, Country Representative, CRS Addis Senior Management Team and technical leads, CRS Ethiopia partnership unit, CRS Ethiopia safeguarding, finance, protection, and gender units.
• External:  Amhara implementing partners, Clusters, donors and stakeholders.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.