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Operations Officer -Addis Ababa

Job Description

  • Do you want to do work that really matters? Help us end avoidable blindness.
  • Full time, Permanent Role based in Addis Ababa, Ethiopia.
  • Closing Date: 10 August 2023.

ABOUT THE FRED HOLLOWS FOUNDATION

The Fred Hollows Foundation is an international development organisation working to prevent blindness and restore sight. This year marks The Foundation’s 30th anniversary of carrying on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation is known around the world as an organisation that works with purpose and determination. With a reputation for excellence, we are well known for making change happen.

The Foundation has grown to work in more than 25+ countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind, or vision impaired and Indigenous Australians exercise their right to sight and good health.

We are also proud to announce we were awarded the Employer of Choice Award (Public Sector and NFP) at the 2022 Australian HR Awards. The Foundation is also endorsed and in partnership with The Life You Can Save.

To find out more about our work, please visit our website https://www.hollows.org

ABOUT YOU

Strong communication skills including fluency in written and spoken English. high sense of integrity, ethics and confidentiality; willingness and ability to take the initiative not only in identifying problems but also in suggesting and implementing agreed solutions, strong analytical skills; effective problem-solving skills; good interpersonal skills to establish effective working relationships with internal and external partners; highly organized, detail-oriented and active listener; an excellent team player, interpersonal flexibility and comfort with ambiguity to succeed within the evolving and sometimes demanding contexts; ability to work independently, set priorities and support programs.

THE OPPORTUNITY

Under the supervision of the Operations Manager, the “Operations Officer” is accountable for serving as the link between various departments, employees, and vendors.  Responsible for functions in the offices associated with property management including IT, equipment, and logistical support to all employees.

KEY RESPONSIBILITIES

  • Collaborate with managers to devise and implement strategic administrative improvements.
  • Coordinate the use and organization of office space.
  • Provide administrative support such as preparing correspondence, forms, and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, tracking deadlines, and taking down minutes as needed.
  • Support the Operations manager in managing outsourced services (IT, cleaning, and security contracts).
  • Oversee facility management and maintenance (office, warehouse and vehicle rentals, office cleaning, vehicle maintenance etc.)
  • Follow up with timely renewal of property leases and agreements.
  • Organizing conferences and organization’s events and programs and maintain office schedules and calendars.
  • Assist in the preparation of the admin budgets for review by the Head of Finance & Operations.
  • Support inventory of office stationery, office supplies & equipment & update stocks control list.
  • Support staff on basic IT requirements to ensure that work is not interrupted.
  • Provide workshop logistics, setting up of workshop venues and travel arrangements for FHF staff and visitors.
  • Oversee all the office logistical support which includes flight reservations, accommodation reservations, visa processing etc.
  • Manage requests for office drivers for FHFE staff during field work road trips.
  • Maintain and update database for accommodation and vehicle hiring companies in Addis and FHFE program areas.
  • Operate office machinery such as computers, photocopiers, and printers; perform light maintenance and troubleshooting.
  • Other tasks as requested by your manager.

 

WHAT YOU’LL NEED TO SUCCEED

  • At least 5 years’ experience in similar roles or office management.
  • Minimum of BA degree in Management, Business Administration, Business Management or equivalent required.
  • Experience working in a busy NGO or corporate set up.
  • Knowledge of computers and relevant software applications.
  • Knowledge of customer service principles and practices.
  • Interest in international development and working with multiple countries across time zones and culture, intellectually curious.
  • Possess time bound “Key Performance Indicators” for self and team to monitor multiple requisitions.

How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered.  Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you.

To find out more about our benefits click here

 

How to Apply

APPLICATIONS

Applications should be made via our Website, and should include your resume and cover letter. Please address your cover letter to the Talent Acquisition Team and include a response to the “About You”, “Key Responsibilities” and “What You’ll Need to Succeed” sections of the advert as well as details of your current and expected salary.

 

Applications Close: 10 August 2023

 

The Fred Hollows Foundation is committed to ensuring our projects and activities are implemented in a safe and productive environment that prevents harm and avoids impacting the health and safety of all people, particularly children, vulnerable people, and disadvantaged groups. Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.
The Foundation is also committed to protecting the health of our beneficiaries, donors and partners and require incumbents of this role to be fully vaccinated against COVID-19 (except where medical conditions may make vaccination harmful to their health).

 

Please be advised:

  1. Fred Hollows Foundation will never ask for a fee during any stage of the recruitment process.
  2. All active roles are advertised directly on our website here.
  3. Please note we will not be accepting CV’s via agencies for this role.

The Fred Hollows Foundation – Ethiopia (FHF-E) has been re-registered and licensed by The Federal Democratic Republic of Ethiopia Organizations Of Civil Societies in accordance with the Organizations Of Civil Societies Proclamation No.1113/2019 and certificate number 2985, on May 20/2019.

To be eligible to apply for this position you must have the appropriate right to work in Ethiopia.