Operation Manager | Addis Ababa

About Brothers Construction PLC: Brothers Construction, founded in 2015, is a leading Ethiopian firm specializing in historic sites, roads, and recreational projects. We emphasize effective communication, sustainability, and innovative project management. Notable projects include Wenchi Gebeta Lehager, Chaka Landscape and Greenery, Sheraton Landscape and Greenery Project, Mexico to Sarbet Road Corridor, Adwa 00 Project, and several projects for various embassies.

Job Overview: We are seeking an experienced and strategic Operation Manager to join our organization.

Key Responsibilities:

• Developing and implementing operational policies and procedures to ensure efficient and effective operations.
• Improving systems, processes, and best practices.
• Managing day-to-day operations as well as the operations team and operations department.
• Ensuring that organizational processes remain legally compliant with regulations and standards.
• Maintaining and enforcing health and safety guidelines.
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
• Developing and maintaining good relationships with vendors and suppliers.
• Negotiating contracts with suppliers and vendors to obtain the best pricing.
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics.
• Developing ways to increase the quality of customer service and increase customer satisfaction.
• Analyzing data and trends to identify opportunities for process improvement and cost savings.
• Optimizing workflows and processes to save time and money.
• Monitoring the manufacturing process to ensure quality products, including production planning, production control, and quality control.
• Reporting on operational efficiency and quality standards.
• Keeping up-to-date with industry trends and best practices.
• Incorporating new technologies, operating systems, and business processes when necessary.

• MSc/BSc in COTM Engineering, civil engineering or other related fields.
• At least 12 years work experience and relevant position.
• Excellent analytical, strategic thinking, and problem-solving skills.
• High level of integrity, professionalism, and attention to detail.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.