Network and Cloud Security Engineer

Job Description

Department: Information Technology
Location: Head Office

Purpose of the Job

As a Network and Cloud Security Engineer you will be responsible for designing, implementing, and maintaining secure network and cloud infrastructures to protect an organization’s data and systems from threats. This role involves conducting security assessments, managing firewalls and intrusion detection systems, configuring secure cloud environments, and ensuring compliance with security standards and regulations. Additionally, you will also monitor network traffic for suspicious activity, respond to security incidents, and collaborate with other IT teams to develop and enforce security policies. Furthermore, you are expected to stay updated on emerging threats and technologies to continuously enhance security measures. Besides this, you will provide technical assistance and answer questions or resolve software and hardware problems for staff in person, via telephone, electronically, or via remote assistance on all IT related issues.

Main Duties and Responsibilities:

• Answer user inquiries about software and hardware operations.
• Resolve user issues related to software, hardware, and network connectivity.
• Provide general IT support and online session support.
• Assist departments with online session setups and provide technical support.
• Provide on-call support after hours on a rotational basis.
• Create user-friendly manuals with pictures for simple configurations.
• Assist in creating and maintaining simple user processes as directed.
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
• Perform minor repairs to hardware, software, or peripherals following design specifications.
• Inspect equipment and prepare for delivery to users.
• Install and configure desktop and laptop computers for office use.
• Monitor IT infrastructure services (CMS, HRIS, AD, DC, VoIP) daily.
• Manage core network services.
• Manage configurations of Microsoft 365, SharePoint, Windows, email, SMTP Server, and internet protocols.
• Manage user roles and create users with appropriate rights.
• Manage SharePoint sites, content, and user access.
• Monitor and address security breaches.
• Oversee hardware and software in the cloud.
• Ensure robust infrastructure and secure connectivity.
• Design and implement secure network architectures, including LANs, WANs, and VPNs.
• Evaluate and select appropriate hardware and software for network solutions.
• Configure and manage routers, switches, firewalls, IDS/IPS, and other network devices.
• Set up and maintain network protocols (e.g., TCP/IP, BGP, OSPF).
• Monitor network performance and traffic using various tools.
• Identify and resolve network issues to optimize performance and reliability.
• Implement and manage network security measures to protect data and resources.
• Conduct regular security assessments and vulnerability scans.
• Develop and execute incident response plans for security incidents.
• Investigate and analyze security breaches and recommend corrective actions.
• Design and implement secure cloud architectures that meet organizational security requirements.
• Ensure compliance with relevant regulations and industry standards
• Maintain detailed documentation of network configurations, security policies, and incident reports.
• Provide training and awareness programs for staff regarding security best practices.
• Stay updated on the latest networking and cloud security technologies and trends.
• Recommend and implement improvements based on evolving security landscapes.
• Work with IT teams to ensure network integration with other systems and services.

Qualifications and Experience