Monitoring Evaluations, Learning, Knowledge & Sharing Officer (MELKS Officer)

Transform Lives with Children Believe!

Join us to help break the barriers to education that steal children’s choices one by one until they have none. Together, we can foster an environment where education unlocks a world of choices, nurturing creativity, resilience, and hope for a better tomorrow. At Children Believe, we won’t stop until every child can dream fearlessly and grow up to live the life they choose to live.

Children Believe is currently recruiting for the following position:

Monitoring Evaluations, Learning, Knowledge & Sharing Officer (MELKS Officer ) – Ethiopia Office

The Monitoring, Evaluation, (ME), Learning & Knowledge Management (KM) Officer will dialogue with the Country office Program Manager and senior management at the Country Office on all performance-related issues, including those that may impact policy and programmatic decisions. The incumbent is responsible for shaping up country strategic plan with relevant key indicators and measurement tools ensuring the focus of gender and social inclusion and undertake studies/document thematic case studies to create a knowledge base in line with strategic KPIs, CoE and Influence Agenda in collaboration with the PM and others.

This is a field centric role and the position holder is expected to provide facilitative leadership and technical guidance over MELKS related functions of CB and all its current and future subsidiaries or affiliates (CO). The Officer will be responsible to monitor and analyse and report country strategic plan and gender outcomes and undertake studies / document thematic case studies to create a knowledge base in line with strategic KPIs, CoE and Influence Agenda in collaboration with the PM. S/He will also be ensuring outreach of results to different stakeholders as relevant for positioning CB at the national/regional/global level.

This role includes, but not limited to:

Monitoring & Evaluation (ME)– 30% of Time

• Work collaboratively with the program / management team in drafting country strategic plan, theory of change with operational and strategic KPIs specific to CO Ghana for measuring impact
• Refine, engender and finalize the ME framework included in the program and project proposal.
• Develop and roll out of the ME strategy with gender and inclusive perspective for the project in close consultation with the project partners / program team.
• Refine indicators, develop monitoring instruments and ensure timely data collection for analysing the progress and evolving learning and recommendations for improvement / course correction
• Ensure program/project assessments are undertaken and relevant baseline data collected so as program monitoring and evaluation can take place;
• Develop and implement standard monitoring and reporting formats.
• Ensure timely and accurate program/project tracking, analysis of gendered outputs/outcomes, and reporting.
• Write monthly / quarterly / annual reports, in close collaboration with program & project partners, and support Mid / End Project Review and related reporting requirements.
• Prepare briefings for presentation to the Country Program Manager on the program´s and project’s activities and lessons learned in collaboration with PM / program team.
• Ensure that program & project partners fulfill their ME obligations and that reporting systems are harmonized among the project partners and the funding partner.
• Identify core program / project for third party evaluation and facilitate it by engaging relevant external institutions / independent consultants to measure the impact in consultation with CD, RD and RNBDM.

Knowledge Management (KM)– 20% of Time

• Define and implement a knowledge management approach aimed at enhancing knowledge sharing and delivering planned results.
• Develop and manage instruments for knowledge sharing and exchange with partners and other relevant project, programs and institutions /stakeholders.
• Work closely with program and project implementing partners to seek for the latest developments in all relevant thematic areas and take advantage of all mechanism for contextualizing and sharing that knowledge.
• Prepare knowledge products, including best practices and lessons learned, change stories, news letters and interim assessment on GeSI and pointers on strategic Intent.
• Draft monthly knowledge sharing reports to stakeholders on the developments in the project.
• Provide technical guidance and contributions to partners / CB staff for being into gender related knowledge networks and communities of practice to share learning and experiences on GeSI and other relevant outcomes.

Guidance & Technical Support: – 20% of Time

• Provide technical insights and quality inputs that are responsive to influence national / regional priorities from a gender and inclusion perspectives based on the evidence based results and advance COs influence agenda
• Implement learning aspects of new Program Design (project design, program performance management, M&E).
• Implementation of the forthcoming Knowledge Management (KM)/Learning Strategy.
• Based on implementation results, new learning and stakeholder feedback, work across the programs and projects with Program Manager and Technical teams to guide iterative course corrections and ensure ongoing and evolving alignment of CB´s strategy.
• Proactively analyse relevant data and present logical data analytics and substantive briefs for effective decision making and advise CB Country Office on project/activity-specific PMPs for all projects and activities.
• Undertake relevant studies and knowledge products for CoE and Influence Agenda in consultation with CO Ghana Team

Grant Proposal Support – 10% of Time

• Provide support to the Country Director, Program Manager and / Business Development Manager in developing grant proposal with specific reference to the context, content, relevant & authentic data, appropriate M&E methodology, logic model/LFA, PMF and processes as relevant; research design, research questions and review of literature in submission of research oriented project proposals.
• Collaborate with PM to develop capacity statement to support the development grant proposal.
• Ensure compliance with CB policies, safeguarding measures, and other duties as assigned.
• Other related duties as assigned in relation to CB, its subsidiaries or affiliates as the case may be.

Media and Communication – 20% of Time

• Provide support in Field Story Collection & compelling Documentation at program sites to conduct interviews, focus group discussions, and qualitative field visits to systematically capture powerful “stories of change,” case studies, and multimedia content showcasing project impact.
• Involved in Content Translation & Packaging by synthesizing raw, qualitative field data and complex MEL insights into audience-appropriate, compelling formats (such as blogs, human-interest stories, and other coverages) for internal and external dissemination.
• Partner closely with the corporate Communications team to align gathered field evidence with organization-wide media campaigns, providing validated data and storytelling materials for social media, websites, and donor reports.

The ideal candidate possesses:

• Bachelor’s in Statistics, Economics, or related discipline acceptable with relevant MELKS experience in NGO sector.
• Master’s degree in Social Sciences, International Development, Research Methods, or related field preferred.
• Experience and any certification in Communication and media Studies will be an added advantage.
• Proven experience in MEAL/Knowledge Management design and implementation, with exposure to gender-sensitive and participatory approaches.
• Skilled in quantitative and qualitative data analysis; proficiency in statistical tools and digital data collection platforms desirable.
• Strong understanding of research ethics and experience in formative assessments or third-party evaluations.
• Demonstrated ability to build ME/KM capacity among staff and partners across cultures and contexts.
• Excellent analytical, report writing, and communication skills, with the ability to tailor content for diverse audiences.
• Experience in community development, gender, and social inclusion in non-profit settings is an asset.
• Ability to work under pressure in multicultural environments and travel as needed.
• Fluent in English, with strong oral and written communication skills.
• Experience in preparing and delivering training and coaching.

Attributes, Traits, and Behaviors

• Lead by Example with Integrity and Accountability, modeling professionalism and ethical conduct.
• Foster Inclusive Collaboration and Effective Communication across teams and cultures.
• Demonstrate Respect for Diversity, with sensitivity to gender and social inclusion.
• Engage Stakeholders Proactively, building trust and meaningful partnerships.
• Adapt and Problem-Solve Creatively in dynamic, high-pressure environments.
• Commit to Continuous Learning and Development for sustained personal and organizational growth.
• Collaborative team player with cross-cultural sensitivity and adaptability in dynamic environments.
• Motivated, flexible, and proactive professional aligned with CB’s Vision, Mission, and Values.