Monitoring Evaluation Accountability and Learning (MEAL) Officer

Background

Terre des Hommes Netherlands (TdH-NL) is an international NGO committed to stopping child exploitation globally, the most serious violations of the rights of the child, is the core of Terre des Hommes Netherlands’ work. In line with the UN Convention on the Rights of the Child (UNCRC) and International Labour Organization (ILO) standards as laid down in Conventions 138 and 182, our definition covers: child trafficking and unsafe migration; sexual exploitation of children; the worst forms of child labour; and child abuse including violations of the sexual and reproductive health rights (SRHR) of adolescents and retrogressive cultural practices such as child marriage and female genital mutilation. In addition, humanitarian assistance is an integral part of our activities, in particular child protection and stopping child exploitation in emergency situations. We work a lot with local partners, so we keep a good view of the local problems. Our partners know the culture and know how best to help children who are being exploited. This allows us to better organize our programs.

In East Africa, Terre des Hommes Netherlands works in Kenya, Uganda, Tanzania and Ethiopia. We support child victims of exploitation with safeguarding, education, livelihoods support, psychosocial support, legal assistance, shelter, job opportunities and medical care; while at the same time targeting highly vulnerable children, who are at risk of being exploited, in our prevention activities. We launch public and media campaigns to create awareness on our focus issues and carry out local research into the extent and nature of abuse and exploitation of children.

Terre des Hommes Netherlands  (TDH-NL) has been operational in Ethiopia since 2016 and registered in Ethiopia in 2017, carrying out child protection projects within four child protection themes: the Commercial Sexual Exploitation of Children (CSEC), the Worst Forms of Child Labour (WFCL), Child Trafficking and Migration (CTM), and Child Abuse (CA) in the form of Sexual and Reproductive Health Rights.  With a management structure in Addis Ababa, TdH is currently implementing Emergency and Development projects in the Amhara regional state.

Our Vision: Terre des Hommes Netherlands works towards a world where all children have a decent life and can grow up to be independent adults. A world in which children are no longer exploited. We will continue our work until this is accomplished.

Our Mission: Terre des Hommes Netherlands prevents child exploitation, removes children from exploitative situations and ensures these children can develop themselves in a safe environment.

Objective:

The Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer – establishing and overseeing a functional MEAL system for the TdH humanitarian projects. S/he manages information and reporting processes and products to ensure high-quality communication in TdH´s humanitarian activities and results. The MEAL Officer also plays an important role in improving information management and data quality, and in strengthening knowledge sharing.

The MEAL officer works under the direct supervision of the Humanitarian Program Officer and closely works with the field project and support team.

Key responsibilities:

• Plays a key role in ensuring quality design and implementation of TdH´s humanitarian program, as well as high standards of accountability to donors and affected populations;
• Works in close collaboration with the Humanitarian Program Officer and Protection Program Officer to monitor and continuously improve the performance of TdH´s humanitarian programs.
• Support and contribute to the development and implementation of MEAL systems, including M&E SOPs, guidance and tools, in compliance with TdH national and global policies
• Setup and regularly update project databases including updating TdH Project Information Management System (PRIMAS).
• Train/orient project staff and partners staffs on the project database as well as the MEAL system of TdH  online data collection.
• Support the field staff in planning and executing M&E, including, data collection methodology and tools and data management, analysis and use
• Support the regular project reviews with by presenting M&E data and findings with a view to continuously improve program performance
• Contribute to organizational learning and best practices through supporting specific analysis, lessons learned and reports;
• Provide technical support for quantitative and qualitative analysis for donor reports;
• Supervise and mentor the complaint and response Mechanism assistant at the field
• Put in place all the necessary tools and procedures for Accountability to affected populations
• Roll out Complaint and Feedback Mechanism in all project sites and support the complaint and response assistance.
• Maintain complaints and feedback tracking database and do follow up on complaints to reach a resolution involving relevant project/program staff;
• Planning and implementation of baseline surveys, endline survey monitoring and evaluation exercises and project impact assessment.
• Develop and maintain effective working relationships with relevant stakeholders including community leaders and other humanitarian partners and service providers.

Others responsibilities:

• Ensure strict compliance to TdH´s national and international policies, procedures and practices, including adherence to Do No Harm and child protection.

The responsibilities listed in the job description are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Duty Station: Addis Ababa, Ethiopia (70% field travel)

Contract Duration: 12 months with possibility of extension

Reports to: Humanitarian Program Officer

Staff directly reporting to this post: Complaint and Response Mechanism Assistant

Budget Responsibilities: None

Qualifications

Required:

• Bachelor’s degree in Monitoring and Evaluation, Project Management, statistics, demographics, international development or related
• Minimum of five years of experience working in the field of monitoring and evaluation, 3 years of minimum experience with NGOs.
• Proven success in designing, implementing, and operating M&E systems from project initiation to close out.
• Experience in strategic planning and performance management, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plans.
• Knowledge of the major evaluation methodologies (qualitative, quantitative, mixed method, and impact) and data collection and analysis methodologies.
• Experience in planning and managing surveys, developing and refining data collection tools, and with data quality assessments and oversight.
• Ability to synthesize complex information and communicate it effectively to diverse audiences; ability to design and implement efficient workflows and procedures.
• Fluency in English and Amharic; excellent written and oral communication skills.
• Computer proficiency in Windows environment and data management softwares.
• Willingness to deploy in multiple locations.

Desired

• Knowledge of TdH
• Knowledge of the local context.
• Knowledge of Project management, including project design, implementation, and evaluation.
• Knowing additional local language skills is considered an asset.

Competency profile

• Analytical capacity: understand complex issues by logical reasoning, investigation of potential causes.
• Networking: builds relationships and networks that are helpful when realising objectives and utilises informal networks to get things done.
• Striving for excellence: focus on results while ensuring efficiency.
• Integrity: act based on TdH´s mission and values.