Monitoring and Evaluation Coordinator

Job Description

Organizational Overview

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing — creating a unique mix of capabilities to address today’s interrelated development and humanitarian challenge in more than 70 countries. FHI 360’s Crisis Response team is responding to the humanitarian emergency in the Northern Ethiopia through an integrated health, nutrition, WASH, and Protection program focused on decreasing morbidity and mortality among the conflict-affected population.

Job Summary:

Under the responsibility of the Deputy Response Coordinator, the Monitoring and Evaluation (M&E) Coordinator will work with the M&E team in establishment of strong M&E system of the FHI 360’s Humanitarian Program in Ethiopia. They will design and makes use of electronic database using MS Access to capture program M&E data and to produce relevant reports for internal and external purposes; ensures data quality using different data quality assurance mechanisms and documents all M&E related files and assists all FHI 360 technical teams in establishing their respective proper documentation systems.

Accountabilities:

• In collaboration with the M&E team, Lead the design and the roll-out of a sound and adapted-to-context MEAL strategy and operational guidance integrating cross-cutting issues (gender, protection, accountability, do-no-harm, community participation, disability, etc.).
• Coordinate and oversee the development and maintenance of appropriate databases to accurately track data collected from various interventions across program activities. Ensure maintenance of data back-up and retrieval systems; prepare a database of the program that can be used both internally and externally
• Provide a methodological support to the M&E team and all program teams on technical questions linked to MEAL and cross-cutting issues such as: design of MEAL plan, quantitative and qualitative data collection, measure of indicators, complaint response mechanism, terms of references of internal and external evaluations etc.
• Support set up and operationalization of a secure database that will capture all agreed upon indicators, targets and progresses against each project objectives
• Ensure the department is cross-cutting and well-integrated with all departments as well as coherent with all coordinators and managers.
• Look over the quality and relevance of internal monitoring and evaluation activities, recommendations and analysis produced by your department (studies, maps…)
• Ability to take the initiative and responsibility in a proactive approach.
• Demonstrate good team spirit, leadership skills, trustworthiness, organizational skills, ability to be thorough and to adapt. You have a strong ability to resist stress and particularly in unstable circumstances.
• Conduct, manage and administer baseline survey studies, review workshops, and any other regular needs assessment which will continually provide information and latest developments.
• Advise and guide staff members on M&E issues for better implementation and sharing of good practices; provide technical leadership for all M&E activities of the project. Particularly, support the field assistants based in project locations to do a more regular follow up of targets, and progresses
• Prepare monitoring checklists and guidelines to measure the performance and track progresses, M&E plan, annual work plan and other M&E related documents
• Conduct data analysis and prepare reports; designs, supervise and/or conducts special studies and inquires; design and implementation of project led operations research
• Submit a monthly report of the updated ITT based on collected regular reports (monthly, quarterly, and annually) from operational/field locations
• In collaboration with the project team, identify and document programmatic successes, best practices, challenges, and lessons learned.
• Ensure that M&E data is incorporated into programs planning and review processes; oversee data collection to ensure high quality results for learning and donor reporting.
• Capacity build M&E team, Programme managers within the fields of expertise.
• Strengthen the M&E documentation system of FHI 360’s program centrally by documenting all M&E documents at the Country Office.
• Evaluate and ensure quality assurance of the M&E data and reports
• Carryout any other duties assigned by the supervisor.

Applied Knowledge & Skills:

• In-depth knowledge of concepts, practices, and procedures with providing technical support for research studies.
• Development of scope of work and deliverables for partners, consultants, etc.
• Broader knowledge of quality standards
• Proficiency with database management software and on-line search tools required.
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
• Must be able to read, write, and speak fluent English.
• Excellent organizational and analytical skills.
• Excellent and demonstrated project management skills.
• Ability to influence and collaborate with others.
• Demonstrated proficiency with using Microsoft Office Suite required.
• Ability to analyze and interpret data, identify errors, and prepare reports.
• Ability to solve problems and implement corrective action as needed.

Competencies:

There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

• Project Management (Planning and Time Management) – Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
• Employees are expected to possess or have high potential for development of these three fundamental competencies.

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require review of various factors.
• Exercises good judgment with selecting methods and techniques to determine appropriate action.
• Decisions may cause delays and affect a work unit or area within a department.
• Identifies and raises issues to senior technical staff
• Networks with key internal and external personnel.
• Decision may cause delays or failure to achieve results that impact departmental goals.

Supervision Given/Received:

• Determines methods and procedures on new projects and assignments.
• Serves as team lead and may mentor other lower-level personnel.
• May supervisor junior level staff.
• Typically reports to Deputy Response Coordinator.

Education:

• University Degree or equivalent experience in statistics, M&E, MEAL and other related

Experience:

• Over 5 years of experience and training on participatory result-based monitoring and evaluation or any M&E related positions
• University Degree or equivalent experience in statistics, M&E, MEAL and other related
• Highly conversant on different statistical software packages (SPSS, STATA, Epi-info, and R)
• Hands on experience on Microsoft applications
• Sound understanding of Project Cycle Management and other M&E platforms
• Good understanding of Gender mainstreaming in programming
• Experience in designing and/or implementing data collection and data management systems
• Demonstrated analysis with information analysis and report writing
• Experience with qualitative and quantitative M&E data collection and analysis methods, including tracking outcome indicators and conducting program evaluations utilizing mixed method.
• Good team management and supervisory skills
• Good understanding of the UN Cluster System; international and national minimum standards of services in humanitarian settings
• Fluent in local language and excellent in English

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% – 25%

Date Revised: 09/13/2021

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.