Home Vacancies Marketing Operations Manager | Addis Ababa, Ethiopia

Marketing Operations Manager | Addis Ababa, Ethiopia

Marketing Operations Manager | Addis Ababa
Location: Addis Ababa, Ethiopia

Deadline: Jan 27, 2023

Job Description

Key Responsibilities:

Major Responsibility

  • Lead in the development of a national marketing plan as a part of the overall Communications & Marketing strategy, ensuring subsequent operating implications are realised to ensure an efficient and integrated framework exists
  • Provide overall leadership and ownership of all local income streams into the national office
  • Manage Development of  new local fundraising products, such as; child sponsorship, community sponsorship, major donor offerings, fragile or emergency offerings, event products, corporate products,IGAs are developed and refined to continuously engage and gain support from local private individuals and corporations
  • Manage the profit and loss analysis, tracking, and reporting of all local fundraising products in partnership with Finance
  • Manage Development of new CRM system and workflow, ensuring digital-first applications are integrated into public platforms such as websites and social media, and internal platforms such as Finance systems
  • Ensure products and platforms are developed in collaboration with Public Engagement and Supporter Engagement teams
  • In partnership with senior leadership, represent World Vision Ethiopia with sponsors, donors, partners and corporations
    • Ensure the Integrated Communications Coordinators in Field, Technical Programmes, Grants, and Emergencies (HEA) receive on-going support, capacity building, instruction and guidance from the Marketing Operations Unit
    • Develop plan to engage World Vision Ethiopia staff for internal culture and behaviour change, ensuring that a customer service culture is being developed across all teams in the country
      • Lead and supervise the staff of the Marketing Operations Unit (consisting of product development, IGA establishment, marketing technology, and customer relationship management (CRM) systems) ensuring that clear roles and responsibilities across the specialist units results in highly effective teamwork and efficient collaboration
      • Increase the quality and quantity of responsive and proactive communications projects
      • High performance of the team is ensured through the leading of; goal setting, prioritisation, process management, and relationship management
      • Manage key relationships with external local partners, freelancers and suppliers

       

    Experience/Education

    8-years experience managing marketing teams, in international humanitarian and development sector, not-for-profit or charity sector, social enterprise or for-purpose business sector, or other creative and social industries

    Demonstrated experience managing external partner relationships, such as with banks, corporations, or digital agencies

    Advanced technical skills in several of the major areas of the job, such as; marketing operations, product development, CRM, fundraising technology application development

    Proven experience of training and capacity building of others

    Advanced level of computer proficiency, Mac and PC

    Experience working with children and youth

     

    Degree in Marketing, Communications, Business, Media, Journalism, Arts or similar

    Professional certifications in any of the technical areas of marketing or business development

     

Applicant Types Accepted:

Local Applicants Only

 

APPLY FOR THIS JOB>>>