Market Facilitation Specialist – (Adama and Bishoftu), Ethiopia

Position Title: Market Facilitation Specialist

Department/Program: Urban WASH

Reports to: Regional WASH Services Lead 

Level: TBD

Based in: Adama and Bishoftu

Duration of contract: Indefinite based on performance and availability of funds.

Remuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.

Application Deadline: June 30, 2023

Who we are?

We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.

Join us!

There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.

PSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door.  We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes.   We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities.  We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.

We are looking for a Market Facilitation Specialist responsible for routine activities in business capacity building, business model rollout, and demand activation activities to generate sales, work under the supervision of the Regional WASH Service Leads and in coordination with key local stakeholders.

Key Result Areas:

• Market development and enhancement (e.g., create new market, make existing markets work better, product and service accessibility)

• Facilitated sales (e.g., meet sales targets through business partners)

• Entrepreneur development and sustainability (e.g., new entrepreneurs recruited and started operation, operator profitability)

• Business development support (e.g., best practice sharing, training, coaching)

• Stakeholder engagement (e.g., additional funds raised, support gained from partners, by leveraging the initiative)

Sounds like you? Read on!

Main Duties and Responsibilities:

• Represent the WASH project in the respective area as a liaison with local administration and other stakeholders of the project.

• Take part in the development and selection of WASH business entrepreneurs undertake the actual selection and development of entrepreneurs.

• Provide on-the-job coaching and business development services to WASH businesses support implementation of business and sales models.

• Provide sales and other training for business activities, followed by continued supportive supervision.

• Assess needs, opportunities, gaps, and constraints in getting access to finance by operators and build partnerships and coordinate with local financing providers to provide access to finance to franchise operators and business partners.

• Engage with relevant government and non-governmental partners to effectively foster coordination and collaboration in scaling up WASH business models.

• Provide regular, concise reporting on program activities, documenting and sharing key lessons on the potential to scale up identified business models with a private sector perspective.

• Implement and constantly seek to improve business partners, identify their barriers to growth and facilitate solutions that can enhance the success of their businesses.

• Support demand generation and marketing campaigns for the WASH business.

• Provide coaching and routine support for Business facilitators, to enable them to facilitate and support business, sales, and sales data recording.

• Handle assigned tasks related to WASH business development, market assessment, product development activities, business and social franchise model development and replication activities in the respective region.

Background

Qualification and Experience:

• Bachelor of Arts degree in Management, business administration, Economics, Marketing Management, public health/ environmental health

• Four years’ relevant experience in market development and health programs

Key Competencies

• Demonstrated experience in program management and business development,

• Preferable to have experience in design and implementation of sales and marketing training programs, community mobilization, micro enterprise development, working with government and non-governmental partners.

• Excellent communication, strong leadership/management skills,

• Proficient in English and Amharic languages/ both in oral and written communication

• Knowledge of regional languages is preferred.

• Comfortable using Microsoft Office and mobile applications.

• Willingness to be based in a regional office and travel extensively.