Manager, WASH Market Development

Position Title: Manager, WASH Market Development

Portfolio: Integrated Programs

Function: WASH

Division: WASH Market Systems

Level: TBD

Reports to: Regional Area Office Lead (operational) and Director, Market Development (Technical)

Required number: One

Based in: Adama

Vacancy type: Internal/External

Duration of contract: Indefinite based on performance and availability of funds.

Remuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits. 

Vacancy posted on: December 20, 2024

Application Deadline: January 2, 2025

Who we are?

We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.

Join us!

There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.

PSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door.  We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes.   We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities.  We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.

Job Summary

We are seeking a passionate, dedicated and result driven market development professional who will be responsible to increase household access to WASH products and services by creating new markets or making existing markets work better in rural and pre-urban locations in Ethiopia by (i) driving improvement in and expansion of local businesses to include innovative WASH products and services; (ii) engaging and working with partners and governmental and non-governmental stakeholders to strengthen the enabling environment for WASH markets; (iii maximize program integration and promoting learning across the different WASH technical teams, departments and consortium; (iv) training and standardization of approaches in sales, marketing, and development of business models; (v) overall accountability for program targets and deliverables and staff management.

Key Result Areas:

• Programmatic objectives in the respective region (e.g., regional adoption, learning, growth performance)
• Entrepreneur training, development, mentoring, and sustainability (profitability)
• Business model and service delivery model development (e.g., number of business models developed, number of enterprise services “franchised/branded” within the business models, number of products sold/services rendered through supported enterprises, profitability of supported enterprises)
• Stakeholder engagement: regional and local government officials, consortium and other partners
• Staff management: management of regional team and oversight of partners to coordinate consortium activities to be aligned with market development
• Coordination and integration of implementation activities at the regional WASH activities (e.g. logistics, planning, reporting, review of performance).
• Coordination and integration of consortium activities so field activities are effectively aligned and harmonized with PSI initiatives, strategies, activities and outcomes.
• Compliance: donor and PSI WASH programmatic compliance requirements are met. Adherence to GoE sanitation marketing, One WASH program and other documents are followed up and ensured.

Main Duties and Responsibilities:

• Lead tasks related to WASH business development, market assessment, selection of business partners and sales agents, product development activities, linkage of HEWs with sales and marketing activities and replication of activities in the respective region. (Program delivery)
• Develop annual regional plans including program work plan, procurement needs and budget in accordance with overall PSI and program/s strategy and objectives. (Program planning and contribution to strategy)
• Engage with relevant government/local partners to effectively foster coordination and partnerships with private sector partners/stakeholders to scale up WASH business models. (Public Private Partnership)
• Constantly seek to improve business partners, identify their barriers to growth and facilitate solutions that can enhance the success of their businesses.
• Represent the WASH project in the respective region as a liaison with local administration and other stakeholders of the project. (Regional representation)
• Oversee WASH program implementation at the project consortium level (partners are WISE, Vision fund and IRC WASH) and support other team members. (Team coordination)
• Develop regional level forecast sanitation product needs, business inputs required, and training needs in line with the annual plan. (Sales planning and facilitation)
• Provide regular, concise reporting on program activities, documenting and sharing key lessons on the potential to scale up identified business models with a private sector perspective. (Business Development)
• Support the development of WASH technical team, including leadership of consortium members, through periodic performance evaluations, coaching, mentoring, ongoing performance dialogue and feedback. (Team management)
• Oversee and ensure WASH business models/strategies, activity implementation, partnership and budget expenditures that adhere/comply to the PSI standard. (Compliance)
• Additional assignments as required by the management and/or immediate supervisor (Delegation)