LEARNING, ADAPTATION & KNOWLEDGE MANAGEMENT ASSOCIATE

Job Title: Associate – Learning, Adaptation & Knowledge Management

Department: MSP / Monitoring, Evaluation, Research & Learning (MERL)

Reports To: Manager – Learning, Adaptation & Knowledge Management

Duty Station: Addis Ababa (with periodic field travel)

Employment Type: Full-time

Role Purpose

The Associate – Learning, Adaptation & Knowledge Management supports Kifiya’s efforts to translate evidence into usable learning, adaptive actions, and well-organized institutional knowledge. Working under the supervision of the Manager – Learning, Adaptation & KM, the role contributes to learning processes, development of learning products, basic applied research support, and operation of knowledge management systems, ensuring that learning is documented, accessible, and used to improve programs and inform decisions. The supervisor will also perform or lead any other related tasks as assigned by the position.

Key Responsibilities

1. Learning & Adaptation Support

• Support implementation of learning and adaptation plans across programs
• Assist in organizing and documenting:
  • Pause-and-reflect sessions
  • After-Action Reviews (AARs)
  • Quarterly and thematic learning reviews
• Capture learning questions, insights, and agreed adaptation actions
• Track implementation of adaptation decisions and follow-up actions

2. Development of Learning & Knowledge Products

• Support development of learning and knowledge products, including:
  • Learning briefs and synthesis notes
  • Thematic insight summaries
  • Program reflection and adaptation notes
• Assist in synthesizing findings from:
  • Monitoring data
  • Evaluation results
  • Research studies
  • Field and partner feedback
• Ensure learning products are clearly written, evidence-based, and action-oriented

3. Learning-Driven Research Support

• Support the Manager in learning-driven and adaptive research activities
• Assist with:
  • Literature reviews and desk research
  • Tool development and data collection support
  • Basic data cleaning and analysis
• Help document research findings and link them to learning outputs

4. Knowledge Management Systems & Documentation

• Support operation and maintenance of knowledge management systems (e.g. SharePoint)
• Organize, upload, tag, and archive:
  • Learning products
  • Research and evaluation outputs
  • Tools, methodologies, and datasets
• Apply documentation standards, naming conventions, and version control
• Support onboarding and access to knowledge resources for staff and partners

5. Integration with Digital MERL Systems

• Support linking of learning and knowledge products to Digital MERL dashboards and datasets
• Assist in tagging, metadata assignment, and traceability between evidence and learning outputs
• Help identify gaps in documentation or knowledge capture

6. Coordination & Knowledge Sharing

• Coordinate with MERL, program, and operations teams to collect learning inputs
• Support internal knowledge-sharing activities and peer learning sessions
• Assist in preparation of learning materials for internal and donor engagements

7. Support Communication & Visibility Support

• Support development of communication materials for quarterly reports, impact snapshots, learning briefs, and social media.
• Support to Produce photo stories, short videos, testimonials, and infographics aligned with SAFEE branding and guidelines.
• Support documentation during events, workshops, field visits, and partner engagements.
• Produce human-interest stories, case studies, and profiles

Key Deliverables

• Documented learning session notes and action trackers
• Draft learning briefs and synthesis notes
• Organized and up-to-date knowledge repositories
• Learning-driven research support materials
• Adaptation tracking records

Education

• Bachelor’s degree in development studies, Economics, Social Sciences, Project Management, Public Policy, or a related field
• Master’s degree in a relevant field is an advantage

Experience

• Minimum 3–5 years of relevant experience in learning, MERL support, research support, or knowledge management roles
• Experience supporting learning processes or knowledge documentation is an advantage
• Exposure to donor-funded programs and evidence-based programming preferred
• Field experience is an asset

Technical Skills

• Ability to synthesize information from multiple sources
• Strong writing and documentation skills
• Experience using document management systems (e.g. SharePoint)
• Familiarity with Digital MERL, MIS, or data systems is an advantage
• Basic research and data handling skills preferred

Behavioral & Professional Competencies

• Strong organizational skills and attention to detail
• Curiosity and openness to learning
• Ability to follow guidance and work collaboratively
• Good communication and coordination skills
• Ability to manage multiple tasks simultaneously